Senior Onboarding & People Programs Manager

About the Team

The People Programs team at OpenAI plays a pivotal role in creating an environment where every employee can thrive, grow, and contribute to our mission of ensuring that AGI benefits all of humanity. This expanding team develops and executes human-first strategies and programs that support our rapid growth, unique culture, and innovative spirit.

About the Role

We are looking for an experienced Senior People Programs Manager to join our team as a strong individual contributor. In this role, you will be responsible for developing and executing a comprehensive global onboarding program made to drive and enhance our new hire experience. 

The ideal candidate will be a strategic partner to our teams onboarding new staff, deeply understanding their organizational needs and bringing operational rigor to effectively run this programming. You’ll need to create engaging content and act as the primary Onboarding facilitator for groups of new employees that reach up to 100+ in attendance. This role reports to our Head of People Strategy & Programs.

You’ll have several areas of responsibilities, including:

• Partner with teams across OpenAI to understand their unique onboarding needs and organizational culture.

• Facilitate onboarding sessions and events, ensuring new hires are supported and engaged.

• Gather and analyze feedback from new hires and stakeholders to identify and implement program improvements.

• Designing and implementing People program content aligned with organizational goals.

• Creating learning and development materials for employee engagement and culture initiatives.

We’ll look for these qualities, experience, and skills:

• 8+ years of experience in program management, learning and development, onboarding, or a similar role.

• Proven ability to build and manage onboarding programs for global teams.

• Exceptional verbal and written communication and relationship-building skills.

• Strong project management abilities with attention to detail and a knack for organization.

• Ability to thrive and manage multiple priorities in a fast-paced, ever-evolving environment.

• Creative and innovative approach to problem solving and designing/implementing programs.

• Experience with collecting and using data to inform decisions and improve program effectiveness.

• Passion for fostering a supportive and inclusive workplace culture.

You might thrive in this role if you:

• Are excited about developing new hire programs that align with OpenAI’s mission and goals.

• Enjoy building strong connections and fostering an inclusive and engaging environment.

• Can harness excellent verbal and written communication skills to effectively convey complex information.

• Are adaptable and creative, always looking for new and exciting ways to enhance onboarding experiences.

• Have a talent for balancing strategic thinking with hands-on execution.

Workplace & Location

This role is based in our San Francisco office, and we chose this location due to the primary location of Onboarding for our new hires along with proximity to our core group of People and cross-functional teams. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.

Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Oppor