Vice President, Chief Engineer & Site Operations Manager

About this role

About BlackRock

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

About Workplace Experience Services

Workplace Operations includes Facilities Management and Hospitality, and Critical Site Operations for the firm. They manage a team of BlackRock and outsourced professionals around the world with a focus on delivering elevated and consistent client experience for employees and visitors of BlackRock.

The HAL data center Critical Site Operations manager is responsible for Data Center operations at our Getzville, NY data center. Our data centers house mission critical systems that support Blackrock’s businesses. These facilities operate 24/7 and risks must be managed to allow for continual operational up-time. The successful candidate will also be responsible for coordinating the site management, engineering operations, and IT operations. The successful candidate will be accountable for ensuring the overall operational performance readiness, reliability, and integrity of the mission-critical infrastructure systems.

The successful candidate must understand how these systems function and be capable of performing corrective measures. This includes resetting alarms, operating breakers and switches, operating transfer switches, starting back-up power systems, etc. He or she will also be responsible for the management of BlackRock’s IFM provider JLL and any other critical service providers that support the data centers and facilities Infrastructure systems.

Responsibilities

·       Understand the engineering design and operational aspects of Data Center Critical Infrastructure Systems and equipment to immediately recognize system issues and respond to operational and emergency situations.

·       Management of the overall facility and ten data center personnel.

·       Data Center Budget management.

·       Project Management of site MEP and IT Projects.

·       Ensure adherence to all BlackRock standard operating procedures, method of procedures, and emergency response procedures established for the mission critical environments and systems.

·       Conduct routine and ongoing assessment of the infrastructure systems operations. Perform tests, rounds, and analyze data to assure the proper functioning of all equipment.

·       Review and improve preventative maintenance procedures for all critical infrastructure systems.

·       Ensure there is appropriate 24/7/365 coverage and emergency response to infrastructure and IT equipment failures.

·       Work closely with the Global Critical Engineering & Global Technology teams to provide guidance/expertise on design goals, operational characteristics, and infrastructure systems to ensure efficient, maintainable operations.

·       Management of the Racking and stacking of servers.

·       Process Data Center Work Requests.

·       Remote technical support for all functional IT Teams.

·       Responsibility for the DC change management process.

·       Tape rotations and custody transfers.

·       Implementing Data Destruction procedures.

·       Inventory management including the Shipping and receiving of all Data Center equipment.

·       Management and coordination of cleaning services.

·       Management and maintenance of all grounds associated with the site.

·       Daily logging of environmental and electrical data.

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