Assistant Night Manager

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

Job Summary

Working closely with the Assistant Club Manager of Merchandise, the Assistant Night Manager is for ensuring merchandise is properly stocked and available for sale, maintaining presentation standards, delivering a positive member experience, and overseeing the nightly execution and performance of merchandise department tasks

The Assistant Night Manager does not have direct supervisory responsibilities but directs the work of the overnight team. Coaches, teaches, and develops all overnight team members to ensure Grand Opening Look Daily (GOLD) standards are in place for our members through excellent merchandising. The Assistant Night Manager teaches, develops, and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club.

This role also serves as Manager on Duty (MOD) for the club as needed, taking full responsibility for club operations, team leadership, and Member engagement during assigned shifts. Must complete yearly certification for a forklift license. BJ’s covers any applicable cost associated and training.

Team Member Engagement

• Live our values: Demonstrate inclusive behavior, make ethical choices, and approach your work with a positive and solution-oriented mindset.
• Create a safe and collaborative environment: Foster open communication and trust.
• Celebrate team members: Acknowledge others’ contributions, support team success, and help create a positive, encouraging work environment.

Member Experience

• Guarantee service excellence: Ensure daily execution of GOLD Member Standards are met and are consistently reinforcing key service behaviors: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) across all areas of the club.
• Create a positive experience: Engage with Members in a friendly and helpful manner to contribute to a premium shopping experience.
• Respond to Member needs: Address Member questions or concerns promptly and escalate unresolved issues to a supervisor when necessary.

Consistently Run Great Clubs with Great Standards

• Maintain Club Standards: Consistently Delivering GOLD Standards in your club.
• Contribute to club goals: Perform daily responsibilities with accuracy and consistency to support improvement in key performance areas and help the club meet or exceed targets.

 Achieve Financial Performance

• Cost Discipline: Use supplies responsibly and follow scheduling expectations to help the club stay within labor and supply goals.
• Support Performance and Profitability: Complete tasks efficiently and accurately and follow best practices to help drive strong club results.
• Understand the Business: Learn how your role impacts key club metrics and contribute to overall department performance through consistent execution.

Major Tasks, Responsibilities, and Key Accountabilities

• Lead overnight merchandising execution with purpose: Collaborate with the Assistant Club Manager of Merchandising to lead overnight tasks, driving performance through effective communication, clear expectations, and hands-on leadership.
• Support execution of merchandising tasks: Partner closely