SENIOR CLERK - 64045271

Requisition No: 862663 

Agency: Department of Health

Working Title: SENIOR CLERK - 64045271

 Pay Plan: Career Service

Position Number: 64045271 

Salary:  $34,760.00 

Posting Closing Date: 10/16/2025 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

 

Your Specific Responsibilities:

 

Description:

The employee will perform the duties of billing, scheduling appointments, and registering clients by means of HMS/Dental Software program. Greets and receives the clients, interviewing to determine eligibility status, answering the phones, making charts, filing charts & maintaining a filing and recall system. Pulling patient records 1-2 days in advance to prepare for upcoming appointments, calls to remind patients of appointments 1-2 days in advance. Check Medicaid eligibility status in FLMMIS 1-2 days in advance. Assist in the completion of telephone and mail correspondence. Completes Records Requests, Obtains and completes process for legal paperwork/approvals. Enters fiscal data within the prescribed timeframes set by state and local policies and procedures. Maintain proficiency with procedures and diagnosis codes, coordinating with providers to correct errors. Scans in original documents in the HMS/Eaglesoft for EOHR.

 

Ensures that accurate, up-to-date data for demographic, insurance and financial information is entered into HMS/Eagle Soft. Inputs EARS within required time frame. Produces superbills to the Fiscal Office daily.  Submits time sheets, EARS, and prepares own travel vouchers. Complies with all Department of Health and Dental security and confidentiality rules and requirements.

 

Maintains proficiency with software applications/programs and other office equipment commonly used by the department (i.e., HMS, FMMIS, Outlook, Word, Excel, copier, shredder, fax, label maker, printer, etc.).  May be required to order supplies using the agency purchasing system. Serves as Information Custodian for the dental clinic for assigned information sets, maintaining confidentiality for the information in accordance with state and federal statutes, rules, regulations and DOH Security Policies, Protocols and Procedures.

 

Provides other support as requested or assigned by the dental manager in the unit, including guidance and assistance to all staff and the dental clients to promote the department’s goals and objectives. In the event of a disaster, report for duty during and/or after the disaster, as directed.

 

 

Required Knowledge, Skills, and Abilities:

 

Ability to prepare and maintain charts and reports

Skills in Computer software application (Outlook, Excel, Word, etc)

Knowledge of general office procedures and practices

 

Qualifications:

 

Minimum - 

Must have experience preparing and maintaining charts and reports

Must have experience in Computer software applications (Outlook, Excel, Word, etc)

Must have experience in general office procedures and practices

Must have 1 year documented clerical or customer service work experience

Must have documented experience with Electronic Health Records (EMR)

Must have experience registering or processing clients

Must have experience with registration, insurance, and data entry

 

Preferred - 

HMS experience preferred

Change Health experience preferred

Billingual SPANISH speaking preferred

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.