Patient Service Representative (PSR)

$500 sign on bonus! 

A non-exempt medical office position responsible for front office processes in the physician practice 

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program. 
• Greets patients entering the practice. 
• Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments. 
• Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system. 
• Checks out patients and assists them with referral processing and scheduling. 
• Collects co-pays and posts charges. 
• Processes charge entry and patient balances. 
• Distributes information to patients regarding office policies, procedures, and practice information. 
• Explains the patient portal and assists with patient enrollment. 
• Performs additional responsibilities as needed.

Education: High school diploma/GED  

Experience: One year customer service experience, preferably in a hospital or physician office setting.  

 

Sign on bonus is for new hires only!  

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Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status