Medical Assistant (CMA)

Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP’s commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom. Join our dedicated team and “Care. No matter what.”________________________________________
Planned Parenthood Great Plains (PPGP) seeks a Certified Medical Assistant (CMA) for this 21st century health care provider and advocacy organization dedicated to upholding the standard for providing high quality sexual and reproductive health care, providing education that promotes informed proud and authentic sexuality, and changing the culture through proactive advocacy to ensure equality in reproductive and sexual decision making. 
The Certified Medical Assistant (CMA) is responsible for providing patient care, family planning for patients, patient education, completing lab tests, and diagnostic ultrasonic services. The CMA collaborates with Nurse Practitioners, Physicians, Nurses, Medical Assistants and/or Reproductive Health Assistants to ensure the highest level of patient care and customer service. The CMA will participate in a team approach to patient care and communicate effectively and sensitively with patients from a wide range of backgrounds and ages while serving as a patient advocate. 

Essential Duties and Responsibilities

• Prepares for patient examinations and procedures by checking equipment; reading provider orders; setting-up equipment. 
• Conducts courteous and confidential patient interviews and accurately enters data into EPIC. Communicates patient needs to Nurse Practitioner, Surgical Nurse Supervisor and/or Physician. 
• Instructs patients on process to ensure cooperation and optimum test results and readies patients for their care. 
• Performs ultrasonic diagnostic procedures in accordance with accepted protocols. Follows prescribed safety standards in operations of ultrasound equipment. Maintains ultrasound equipment in appropriate operating condition. 
• Assists with patient education and laboratory and recovery room duties. 
• Obtains patient’s vital signs, draws blood, performs pregnancy tests and assists with other exams.  
• Conducts tests according to CLIA standards and adheres to OSHA regulations when handling biological material.  Performs all test control levels. 
• Provides non-judgmental counseling to clients by providing support and information on reproductive and sexual health issues, including family planning methods, abortion services and prevention of sexually transmitted diseases. 
• Adheres to all HIPAA and patient privacy and confidentiality regulations. 
• Participates in health center/affiliate efforts to achieve established productivity and revenue cycle goals. 

Competencies

• Adapting and Developing 
• Growth Mindset: People with a growth mindset believe that they can improve their skills and knowledge with effort, which they can apply to improving the organization’s patient care, financial performance and KPIs.  They are more likely to see challenges as opportunities to learn and grow.  
• Feedback: Regularly gives and receives feedback to improve individual, team, and organizational performance in a manner that creates a culture of trust. 
• Resilience: Capacity to remain flexible in thoughts, feelings, and behaviors when faced with disruptions, or extended periods of pressure, in order to emerge from difficulty stronger, wiser, and more able. 
• Effective Execution 
• Initiative: Takes proactive steps to improve personal, team, and organizational performance within the bounds of policies and procedures without waiting for direction. 
• Analyzes Problems and Identifies Solutions: Uses critical thinking to assess challenges, consider diverse perspectives, and develop practical solutions. 
• Leadership 
• Coaches and Develops Talent: Shares experience, provides constructive feedback, and encourages reflection to maximize performance and realize potential. Coaches, trains, and guides team members to foster learning and personal growth.   
• Motivate Others: Conveys a sense of purpose and enthusiasm that engages others and creates an environment where people are inspired to do their best. 
• Diversity, Equity, and Inclusion: Demonstrates a commitment to equity and inclusion through observable behaviors, setting the example for others, and participating in affiliate initiatives. Engages in personal and professional development on issues related to