Account Manager - Belgium Scope

Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster, and Ubiqus, our group operates across 25 countries with a dynamic network of over 2,000 internal experts and more than 20,000 external linguists.

At Acolad, every position plays a crucial role in our global growth. Our success is built on the success of our people, and joining our team is a unique opportunity to thrive in a collaborative global environment that promotes talent, innovation, and creativity. We are constantly seeking new talent (like you!) to support our mission of driving growth and innovation across some of the world’s most respected brands.

Check out Our brand video to learn more about us!

Role:

• Maintains and develops the client relationship to influence the need and use of the company’s services
• Develops the client portfolio by upselling & cross-selling new services and reaches out to new contacts in existing client organisations
• Develops and follows an action plan intended to increase the volume of business (new contacts, new departments, new services)
• Uses the company's sales tack to develop customer information and account mapping. Uses the tools for opportunity pipeline growth
• Participates in internal sales meetings or marketing events as needed
• Shares customer problems/concerns with all appropriate services for qualitative resolution
• Achieves monthly KPI targets set by the group
• Discussion with the Head of Account Management on the opportunity to mobilize different resources (central or local teams) to win opportunities
• Reports to Head of Account Management on KPI activities and opportunities pipeline

Requirements

• 2-3 years of sales experience preferably gained in B2B, with a history of overachieving targets.
• Previous experience in LSP (language service provider) sector.
• Fluent Dutch and English with a good level of French (optional).
• Great commercial acumen with growth mindset.
• Strong communication and negotiation skills.
• Organizational sensitivity.
• Persistent with a positive attitude.
• You feel confident in selling to senior executives.
• The ambition to be number 1 in your markets.

Benefits

• An international and dynamic work environment where you and the team make a difference every day. You will join a global leader in a fast-growing and changing market.
• We offer a remuneration consistent with the market. We propose flexible working with 3 days at the office and 2 days remote