Sales Support Manager

Sandvik Mining US is looking for a Sales Support Manager!

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling. 

Key Performance Areas 

The Sales Support Manager is focused and concentrated on providing guidance and advice on the implementation of all initiatives related to selling strategies to increase Sandvik’s presence in the entire U.S. market. It also provides competitive strategies that demonstrate the products added value to the customer processes. 

Also provides with marketing and application support as well as input to sales and technical support to the respective product. 

Key ACCOUNTABILITIES include: 

• Management of deployment, consolidation and analysis of financial & product forecasts 

• Validate financial forecasts, product forecasts, orders, to ensure financial targets are met and supply supports financial targets 

• Sales Pipeline Management 

• Execution Plan Management  

• Business Plan Management 

• Driving and supporting strategic initiatives 

• Performance studies and simulations - Develop tooling performance studies and provide education, analysis and results to stakeholders 

• Develop and track KPI’s and account business plans. 

• Responsible for operational consulting to and oversight on all proposals and tenders 

• Increase focus and sales targets of new products to hit revenue targets 

• Manage business plans with sales team while coordinating with supporting teams. 

• Develop and enhance the overall relationship with key region personnel. 

• General knowledge of the market and the opportunities to eliminate obstacles and increase market share. 

Business Growth and Development 

• Manages and develops the people, service offerings and capabilities consistent with identified customer needs and product technologies. 

• Participates as an active member in specific ad hoc projects 

• Develops and enhances the overall relationship with customers that lead to constructive and profitable business partnerships.   

• Collaborates with contracts team to satisfy commercial requirements and fullfill tender needs 

• Provides input into strategic plans for the continued expansion of services and capabilities within the area of responsibility.  

• Investigates competitor activities and conducts relevant market research that enables market competitiveness. 

• Ensures participation in the technical training program and development of required skills. 

• Manages resources to deliver internal projects and customer projects on time and within budget.  

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