VP, Intelligent Experience

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

VP of Intelligent Experience 

Work Area: Software – Design & Development 

Expected Travel: Up to 30% globally

What you’ll do: 

As Vice President of Intelligent Experience, you will lead a multidisciplinary design team focused on shaping the future of intelligent, adaptive, and personalized experiences. You will balance vision with execution, guiding internal innovation initiatives while working directly with internal stakeholders and customers to imagine new possibilities and bring them to life. Your leadership will assist in driving our intelligent experience strategy, utilizing and influencing our framework to influence both product roadmaps and the solutions we co-create with clients. 

 

What you bring: 

You bring extensive experience in UX design, with a proven record of delivering innovative solutions. Your expertise in creating scalable, human-centric design solutions enables you to bridge the gap between design and the latest advanced technologies. Passionate about responsible, intelligence-driven innovation and transformative user experiences, you understand the challenges and opportunities presented by emerging technologies and can lead cross-disciplinary teams to deliver exceptional design outcomes. 

 

Expectations and tasks:

• Define and champion the intelligent experience vision, aligning it with business objectives and emerging market opportunities. 

• Lead the creation of groundbreaking concepts and prototypes that challenge assumptions, explore new technologies, and inspire both customers and internal teams. 

• Partner with customers in collaborative design engagements using research, experimentation, and storytelling to envision transformative solutions. 

• Lead cross-functional projects that evolve our own internal systems, processes, and tools into intelligent, adaptive experiences. 

• Partner with Product, Engineering, and Data Science leaders to apply our framework in shaping experiences that are ethical, accessible, and user-centered. 

• Represent the company in executive workshops, innovation sprints, and industry events helping shape thought leadership in intelligent experience design. 

• Establish success metrics for intelligent experiences and ensure continuous improvement through data-driven insights. 

• Mentor and inspire a high-performing design organization, fostering an inclusive, experimental, and impact-driven culture. 

 

About You:

• 15+ years experience in product, or service design and at least 5 years in leadership roles guiding multi-disciplinary teams. 

• Ability to imagine and articulate future-state experiences, balancing aspirational concepts with pragmatic delivery. 

• Track record of introducing new approaches, methodologies, or technologies that create breakthrough outcomes. 

• Understanding of AI, machine learning, and intelligent automation can enhance human experiences, plus the ability to translate those capabilities into design strategies. 

• Proven success engaging with executives and stakeholders in co-creation, innovation, or strategy settings. 

• Skilled at working across product, engineering, research, and customer teams to align priorities and deliver integrated solutions. 

• Exceptional storytelling skills to