Customer Proof of Concept Architect

About NetApp

 

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO

Job Summary

 

Essential Functions

 

CPOC Labs Architects provide the highest level of technical consultation to account teams.  You will work with customers, the account team and possibly partners to understand and interpret requirements to demonstrate best how NetApp can solve the customers’ business problem.  You will set dates and deliverables, develop a test plan, and manage expectations for the account teams and customers. During the implementation and demonstration phases of a POC, you will coordinate the activities of the people involved. You will always be deeply involved with the technical aspects of the POCs, e.g., consulting on system configuration and analyzing performance data. Often, you will guide the demonstration activities and will present results and conclusions to customers. 

Job Requirements

 

Non-Technical

•    Willing and able to travel occasionally, domestic and international (less than 5%)
•    Ability to clearly articulate (written and verbal) complex technical topics
•    Good presentation skills to audiences (primarily technical) of varying sizes
•    Good interpersonal communication and customer service skills
•    Demonstrated project management and technical coordination/leadership skills
•    Demonstrated ability to set priorities and drive activities independently and to deliver results when expected

    
Technical

•    Strong aptitude for learning new technologies and understanding how to apply them to solve business problems
•    Excellent knowledge of at least one variant of Linux and preferably also one Windows OS 
•    Excellent understanding of disk storage subsystems (NetApp, in particular), architecture, and performance characteristics
•    Strong understanding of the following: OS design, file systems storage protocols, and IP networking
•    Good troubleshooting and debugging skills: e.g., packet trace analysis, performance data interpretation
•    Experience with load generation and analysis tools 
•    Good knowledge of scripting languages 
•    Highly desirable: good knowledge of at least one server virtualization technology
•    Highly desirable: good knowledge of at least one enterprise application    
 

Qualifications

 

•    8 to 12 years of experience is preferred.    
•    A Bachelor of Science Degree in Computer Science, Electrical Engineering; or related field is preferred. 
•    Experience which demonstrates a significant level of expertise in technical specifications required to sell NetApp products and services is required.
•    Specialized knowledge in breadth and/or depth.
•    Pre-sales experience.
 

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. 

Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

 

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities. 
 
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations.  We provide comprehensive medical, dental, wellness, and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.  
 
If you run toward knowledge and problem-solving,