Front Desk Admin- PEERS Clinic

General Information

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Work Location: Los Angeles, USA Onsite or Remote Fixed Hybrid Work Schedule Hybrid variable shifts, Monday - Friday 9 am - 8 pm Posted Date 01/28/2025 Salary Range: $25.6 - 36.33 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 21935

Primary Duties and Responsibilities

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The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Front Desk Admin to join the Program for the Education and Enrichment of Relational Skill (PEERS) Clinic. Primary duties include:

·         Answering and directing central phone lines

·         Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)

·         Patient scheduling, interviewing, encounter registration

·         Verifying insurance benefits and record benefits for finance review

·         Monitoring collection, quality control, and processing of charge documents

·         Updating referrals and new authorization dates and extended treatments

·         Other administrative duties as assigned 

Salary range: $25.60/hr - $36.33/hr

Job Qualifications

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Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations

Prior experience working in a medical setting

Ability to  perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

As a condition of employment, the final candidate who accepts a conditional of