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Solution Delivery Manager

Guidehouse
New York City, United Statesfull_timeVerifiedPosted 4 Nov 2025
💰 $235,000/yr($141,000/yr$235,000/yr)

About the role

Job Family:

IT Project Management


Travel Required:

Up to 25%


Clearance Required:

None

Please note that this job posting is for a proposal of a potential client and is not reflective of an awarded job. In addition, we are only collecting resumes and interviewing based off the skillset and qualifications listed below.

What You Will Do
You will have responsibility to drive projects, including client management and solution implementation. You may own multiple project workstreams and interact with the client, including leadership, daily to ensure engagement success. This includes managing, directing the team and  drive operational discussions with client sponsors and consulting leaders. You will be expected to prepare and communicate well-organized, effective reports and presentations to clients and internal executives. You will lead, coach, and mentor consultants and ensure quality deliverables.

Specific Responsibilities Include (but are not limited to):

  • Perform 1st and 2nd line of defense tasks including identifying, assessing, measuring, monitoring, reporting, and remediating operational risk and controls

  • Support and execute Risk and Control Self-Assessments (RCSA) planning to execution, specifically for the technology stack within financial institutions

  • Identify, assess, mitigate and report risks associated with Technology functions supporting financial systems and core banking platforms

  • Collaborate with technology services, business units and process owners to map processes, define inherent risks, and evaluate existing controls

  • Use tools, workshops, and interviews to uncover risk exposures

  • Evaluate whether controls are well-designed and operating effectively to mitigate risks

  • Test operating effectiveness of controls

  • Identify control gaps and deficiencies

  • Help develop or improve operational risk management frameworks, guidelines, and policies

  • Ensure alignment with regulatory requirements

  • Communicate risk and control findings and influence change

What You Will Need

  • Bachelor’s degree in IT/Engineering field (relevant experience may be substituted for formal education or advanced degree)

  • Experience in the banking industry or commercial financial services consulting in following areas:

    • Ownership of Enterprise IT functions, processes and tools

    • RCSA, operational risk, or technology risk roles—preferably within financial services or banking technology environments

    • Operational risk and/or big bank compliance (first or second line of defense)

    • Banking regulations, compliance, and risk management requirements

    • Risk and controls current state assessments (including process mapping)

    • Compliance and risk assessment processes (1LOD, 2LOD, Control Management) for financial institutions, ensuring adherence to international regulatory standards

    • Experience working with commercial banks / financial institutions, ideally Global Systemically Important Banks (GSIBs)

    • Experience with Enterprise Operating model and IT risk frameworks (e.g. NIST and CSA)

  • Willingness and ability to travel to NYC (if not local); must work onsite approximately 3 days/week

  • Ability to thrive in a fast-paced challenging client focused. environment where priorities and scope may change quickly.  

  • Excellent presentation, facilitation, verbal and written. communication skills, tailoring communications to both clients and coworker's with proficiency in MS office products.

  • Proven ability to successfully lead client service delivery teams that deliver the highest quality work. 

What Would Be Nice to Have

  • Prior management consulting leading teams in enterprise IT Management (infrastructure, data, security etc.), IT Operations and Risk Management experience

  • Knowledge of Enterprise IT domains and cloud platforms (AWS, Azure, GCP) and associated risk controls

  • Relevant certifications: CRISC, Lean Six Sigma, PMP-RMP

  • MBA or MA/MS degree in a related field

  • RCSA experience

  • Experience working with one or more GSIBs

  • Experience with GRC tools (e.g., Archer, MetricStream, ServiceNow)

The annual salary range for this position is $141,000.00-$235,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational

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Company

Guidehouse

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