Director: Global People Experience

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Human Resources department in our Chicago, New York, or Washington, D.C. office, as a Director: Global People Experience.

This is a newly created global role, offering an opportunity to lead and shape the People Experience Centre of Expertise (CoE) as it establishes its presence within the Firm. As the People Experience Director you will lead the People Experience CoE in driving forward goals and objectives in line with the Firm's strategy. Serving as the Firm’s lead specialist in People Experience, you will provide insights and strategic advice to HR and Firm leadership, ensuring the development and execution of a People Experience strategy that cultivates an inclusive environment which drives talent development, advancement, retention and performance excellence.

Responsibilities

Essential Functions:

Strategic Leadership of the People Experience CoE

• Shape and deliver the People Experience CoE’s strategic direction, ensuring alignment with the broader Opportunity & Development Initiative and with the impact of the evolving legislative climate, external market trends, and future changes.
• Develop and implement the CoE’s strategy, plans, and budget, ensuring robust governance and risk management.
• Build and maintain a reputation as a trusted advisor, engaging senior stakeholders and promoting global approaches to people experience.
• Develop and implement practical, globally aligned and locally relevant policies, processes, and practices that reflect cultural nuances, keep local teams engaged and informed, and support effective knowledge management through accurate, up-to-date documentation.
• Maintain high service levels across the business by ensuring the effective implementation of CoE activities, and regularly reviewing strategies and services with stakeholders to capture feedback and drive continuous improvement.
• Oversee the professional capability of the CoE team, providing guidance, training, and skills development.
• Use high-quality data analysis to inform decision-making and deliver insightful, accurate reports aligned with the Firm’s strategy, ensuring data integrity at every stage and enabling leadership to fully engage with and sponsor the CoE’s activities.
• Direct the management of ‘people experience’ third party suppliers, ensuring effective supplier relationships and risk mitigation.
• Maintain a network of internal and external experts to stay ahead of emerging trends and industry insights.
• Collaborate with the Global Director of HRIS to recommend best practice for data tracking, reporting and analysis to enhance HR service delivery and the partner & employee experience. 
• Drive the HR function’s CoE approach, sharing accountability with fellow CoE leaders to deliver a coherent, integrated HR agenda that meets the needs of end users.

People Value Proposition

• Lead the coordination and development of a compelling People Value Proposition (PVP) to attract, develop, and retain talent and to engage alumni, collaborating with HR CoE Leads to bring together areas of expertise.
• Identify and articulate the Firm’s core values and behavioral expectations as they relate to the people agenda.
• Working with HR Leadership, develop ideas for the design of programs, projects and processes that are implemented across the Partner & employee lifecycle, including new hire integration, retention, work assignments, development, recognition, and then to the alumni experience.
• In conjunction with the Alumni Relations team, oversee the continuous development of our alumni program to strengthen the engagement of this network and leverage this talent pool as ambassadors for the Firm, sources of career