Corporate Office Support Specialist (Must be Bi-Lingual in English & Spanish)

The Corporate Office Support Specialist is a highly visible, multifaceted role based at UG2’s Corporate Headquarters in Boston. This individual serves as the face of the company, ensuring a welcoming experience for all visitors while supporting a wide range of corporate functions. Reporting to the VP of People, the role blends responsibilities across administration, HR, operations, IT coordination, and special projects. This individual is critical to maintaining a professional and efficient office environment, supporting day‑to‑day needs across all departments, and upholding the company’s image through exceptional service and operational excellence.

Job Responsibilities:

• Greet and assist all visitors, employees, and stakeholders in a professional, friendly, and branded manner; manage visitor check‑in procedures and coordinate with building security (Prudential Center) as needed.
• Learn essential aspects of business operations and provide support to various internal departments as needed.
• Maintain positive and professional relationships with vendors and merchants.
• Prepare conference rooms for meetings and events by arranging furniture, restocking supplies, cleaning whiteboards, and ensuring all AV/tech equipment functions properly. Report and escalate issues as needed.
• Manage and maintain office supplies inventory by checking stock levels, implementing re‑ordering processes, and coordinating with vendors.
• Coordinate all outbound shipping using FedEx, UPS, USPS, and DHL, ensuring proper labeling, cost‑effective service selection, and timely dispatch.
• Receive and document inbound packages; distribute or store items and maintain accurate logs.
• Monitor and manage the office’s water supply, coordinate vendor deliveries and address service issues promptly.
• Ensure the reception area, kitchens, and shared spaces are clean and stocked; coordinate janitorial efforts and recycling initiatives.
• Demonstrate a strong commitment to supporting others in a fast‑paced environment.
• Interact effectively with guests and stakeholders using tact and diplomacy.
• Exercise sound judgment, problem‑solving, and follow‑through on tasks.
• Perform other projects and duties as assigned.

Qualifications:

• Minimum 2 years of experience in an administrative or office‑support role.
• Strong interpersonal and written communication skills.
• Highly organized and able to multitask in a fast‑paced environment.
• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel, Teams).
• Bilingual (English/Spanish) is a must.
• Prior experience supporting executive offices or corporate headquarters preferred.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Working Conditions and/or Physical Requirements:

• This is a full‑time, in‑office position located at UG2’s Corporate Headquarters in Boston.
• The noise level in the work environment is typically low to moderate.
• Physical demands may include lifting boxes or standing for extended periods.

About the Company:

UG2 stands at the forefront of the facility services industry, emphasizing not just management expertise but also deep business relationships. Founded by Louis J. Lanzillo, Jr. in 2012, UG2 began without a single customer but quickly burgeoned into one of the US's leading facility service organizations. Headquartered in Boston, Massachusetts, with several offices across the US, the company is committed to setting new standards of excellence in facility services. Their offerings are driven by innovative solutions, pristine environments, and unwavering customer service, resulting in a 98% customer retention rate. UG2’s focus spans various industries such as commercial, corporate, education, and healthcare. Their strength lies in their people, with a recruitment and training strategy that emphasizes diversity, equity, and inclusion.

UG2 believes it operates not merely in the facility servic