Senior System Technologist

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.

The Senior System Technologist (ST) is an onsite position dedicated to the office and customers located in the Lee County, FL and Collier County, FL area. The ST MUST reside near/within Lee County, FL or Collier County, FL to be available for 24/7 rotation of support 365 days of the year.

Job Description

Join Motorola Solutions and become a vital part of our team, ensuring the smooth operation of complex mission-critical communication systems in the Lee County, FL and Collier County, FL area. This is an onsite position requiring a dedicated professional who resides near/within Lee County, FL or Collier County, FL. 

This role requires expertise in optimizing and supporting a diverse range of mission-critical communication systems, including legacy analog, advanced digital P25, and data infrastructure. You will master the technical intricacies of mission-critical communication systems, including legacy analog, advanced digital P25, and data infrastructure.

• Play a crucial role in supporting the Motorola systems that our public safety customers rely on.

• Responsibilities include the optimization and support of complex mission critical communication systems.

• Troubleshoot, provision, program, configure, test and optimize: Dive into the heart of software-driven electronics, troubleshooting technical issues and ensuring seamless performance of communication system infrastructure. You will be responsible for optimizing RF and broadband architectures, ensuring optimal system performance. 

• Become a master of complex mission critical communication systems, proficient in programming, configuring, optimizing, testing, and documenting these intricate systems. 

• Program, configure, optimize, test and document complex communications systems.

• Provide weekly reports of activities and accomplishments.

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

• Conduct regular preventative maintenance routines, analyzing system trends to proactively address potential issues and ensure seamless operation. 

• Develop innovative solutions for challenging technical problems encountered during system implementation, upgrades, or support issues. 

• Continuous training in the latest technologies and troubleshooting techniques

• Team with Engineering, Project Management and Sales personnel to effectively design, implement, optimize, and cut over advanced communication systems which meet or exceed customer expectations.

• Work with local and remote teams to accomplish complex tasks for mission critical communications.

• Deliver strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must have an understanding of computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and endpoint devices.

• Capable of installing server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

• Provide extensive knowledge of R.F. systems, such as transmitters, receivers, and antenna networks.

• Deliver expert knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques

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