Cafe Shift Leader

Description

COLECTIVO COFFEE JOB DESCRIPTION 

Title: Café Shift Leader 

Department: Retail 

Reports to: Café Manager 

Status: Part Time/Full Time 

Exempt: Non-Exempt 

POSITION SUMMARY 

The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and  co-workers as it relates to Colectivo Coffee’s Mission and Values, under the supervision of the Café  Manager. 

SPECIFIC RESPONSIBILITIES 

· Deliver café’s positive financial results in accordance to budget. 

· Develop and maintain a culture of accountability and continuous improvement that adheres to  Standard Operating Procedures (SOPs) and processes. 

· Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of  their overall performance. 

· Delegate specific responsibilities using Café Functional Architecture Model.  · Ensures the café’s coffee, food and administrative functions provide a remarkable customer  experience with Colectivo’s people, products and environments. 

· Develop and maintain a positive and lively tone that is inviting and encouraging to our  customers and co-workers.  

· Perform other duties or projects as assigned. 

Requirements

EDUCATION/QUALIFICATIONS 

· College degree in a business-related field and/or a minimum of 6 months work experience in a  hospitality setting and/or a supervisory role. 

REQUIREMENTS 

· Proficient skill level for POS and computer programs. 

· Knowledge of basic mathematics for business usage. 

· Availability and flexibility for schedule that includes evenings, weekends and holidays. · Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs. · Ability to see, read and write in English. 

· Completed Colectivo Café training programs – Register, SB, 300 level bar certification, New  Hire Orientation.