LN Concerts, Human Resources Generalist

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE JOB
We are seeking an HR Generalist who will be responsible for the administration of human resource functions and duties on a regional basis with a focus on supporting the central service departments within our Venue Nation division.  The selected candidate will proactively partner with their client groups to achieve organizational objectives. This role will also require travel and a willingness to learn about the business by working alongside the local teams within the Venue Nation division.

WHAT THIS ROLE WILL DO

• Responsible for general employee relations, including coaching and counseling for managers and employees.
• First escalation point in resolving conflicts/complaints - Investigate complaints, prepare findings and resolutions for review by Human Resources leadership and the appropriate members of management
• Ensure proper administration and adherence to Corporate policies and procedures
• Act as liaison between the Recruiting team and the Hiring Managers, responsible for all administrative duties related to recruiting and selection and ensuring that the best possible candidates are hired into each position.
• Working with management, responsible for ensuring proper on-boarding of new employees
• On an as-needed basis, participate in on-site employment-related administration activities for various large concerts and festivals
• Support the Venue Nation Rotational Internship program including onboarding, offboarding, and program management
• Data entry & management through our HRIS (Workday) and payroll (ADP) systems

WHAT THIS PERSON WILL BRING

• Able to deal with complex, varied issues, covering the entire HR spectrum
• Proven ability to deliver pro-active HR practices and initiatives
• Track record of rapidly establishing effective working relationships and able to work comfortably with remote teams
• Detailed knowledge and understanding of the wider external HR environment and how best practice can be adapted /developed to support division strategies
• Knowledge of employment law and HR best practices
• Excellent written and communication skills
• Technical skills include, Microsoft Word, Excel, PowerPoint; familiarity with various HR software (previous Workday experience is a plus)

Education & Knowledge Desired
•  Minimum 3 year’s experience as a Human Resources generalist or related, preferably in a service-oriented, hospitality or entertainment industry.

Physical Requirements/Work Environment
Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 ho