Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As an Operations Production Support Specialist within PNC's Fund Accounting organization, you will be based in Pittsburgh, PA.

This position requires the availability to work a schedule of 7:15am – 4:30pm, Monday – Friday.

This position also requires the availability to work an in-office rotation of Monday, Wednesday, Friday during week 1 and Tuesday, Thursday during week 2, as well as additional in-office days as needed.

The Operations Production Support Specialist will be part of the Fund Accounting organization. You will be responsible for tracking participant/investor activity (receipts and disbursements) by the trading of a unitized pooled asset.

The Fund Accounting team supports two unitization methods:

Monthly Unitization – The pooling or commingling of assets in which holders reflect units of the pooled asset. The price of the unitized asset is calculated on a monthly basis.

Daily Unitization – The pooling or commingling of assets in which holders reflect units of the pooled asset. The price of the unitized asset is calculated on a daily basis.

The ideal candidate will meet the following qualifications:

- accounting experience
- securities processing experience
- understand assets and asset setup
- asset management background

Job Description

• Leads a critical operational support service, process, capability or initiative within an operational unit and ensures performance and/or risk indicators are met.
• Establishes and monitors process performance measurements and business impact. Gathers and communicates performance statistics and reports to internal stakeholders and senior management.
• Promotes and monitors the production workflow and assists team members with escalated process issues. Independently identifies and resolves exceptions and serves as a point of escalation.
• Monitors effectiveness and efficiency of production and/or process. Determines and/or drives change and improvement efforts in production and/or processes.
• Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures