Chief of Staff

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Overview

Supervises a technical or clerical staff function within a unit or department of an administrative office. Responsibilities include managing program development, providing services to students, faculty, and staff, coordinating academic affairs, and overseeing grants and fundraising. The role involves hiring and evaluating staff, maintaining compliance with various guidelines, developing training programs, ensuring regulatory compliance, managing laboratory equipment and safety, and resource management. The incumbent will also develop and maintain quality assurance programs, manage inventory and supplies, and ensure efficient workflow and documentation.

Required Skills and Abilities

1. Proven supervisory skills with the ability to lead, motivate, evaluate, and develop staff.
2. Excellent communication skills, both written and verbal, to explain complex concepts and interact professionally with a diverse audience.
3. Strong organizational and multitasking abilities to handle multiple priorities and ensure efficiency in a fast-paced environment.
4. Proficiency in using standard office software such as Microsoft Office.
5. Demonstrated problem-solving skills and the ability to make independent decisions.

Preferred Skills and Abilities

1. Certification from a recognized professional organization relevant to the field.
2. Experience working with specialized software or management systems related to the role.
3. Knowledge or experience in a relevant technical or clinical field.
4. Experience supervising staff in a unionized environment.
5. Familiarity with quality assurance and regulatory compliance standards.

Principal Responsibilities

1. Manages a team responsible for the day-to-day activities of the unit. Monitors progress of assignments and projects of varying complexity to enure milestones are met and communicated to all relevant stakeholders. 2. Assesses and resolves or escalates problems arising within unit or impacting workflow. 3. Recommends new and updated policies and procedures based on requirements, efficiencies and/or trends in support of unit. 4. Assists in long-range planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to the unit or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff. 9. Researches and adopts new technology products and services to increase efficiencies. Evaluates and implements these solutions as appropriate. 10. Maintains equipment and supplies for unit. 11. Completes evaluations of direct report employees. 12. Collaborates with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects. 13. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 14. Supervises a staff of exempt and non-exempt employees. 15. Performs other duties as assigned. Required Education and Experience Minimum requirement of Bachelor’s Degree in related field and five years of related experience or an equivalent combination of education and experience.

Job Posting Date

07/27/2026

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Salary Range

$68,000.00 - $120,500.00

Time Type

Full time

Duration Type

Temporary / Casual (Fixed Term)

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsi