Summary

Are you excited about learning new technologies? Do you like to experiment and figure out how something works? Do you enjoy writing and making complex information clear, accessible, and easily understandable? If yes, then this might be the internship for you.

Guidewire is seeking highly motivated candidates to join us in pushing the boundaries of content design and delivery. We are especially interested in candidates with a passion for and basic understanding of Generative AI and its applications in content creation and delivery.

Job Description

As an intern on the Information Experience team at Guidewire, you will:

• Create and edit online and in-product content that spans a variety of audiences and products.

• Experiment with creating content in innovative formats.

• Explore how to deliver the right information when and where users need it.

• Learn how to work in an Agile docs-as-code environment and use a variety of software tools, including GenAI tools.

• Experiment with GenAI tools for creating, publishing, and improving content and content workflows.

At Guidewire, we maintain a culture in which integrity, rationality, and collegiality are paramount. You will be joining a talented and committed team composed of technical writers, UX writers, information architects, and software developers who are passionate about innovation and customer success. Your mentor and team will support your professional growth and development as you learn new skills and advance your career.

Requirements

• Currently enrolled in a BS or MS program in Computer Science, English, Technical Communication, or a related field with an expected graduation date from Fall 2025 to Spring 2026

• Excellent interpersonal and written communication skills

• Attention to detail and passion for quality

• Ability to prioritize, multitask, and work to a deadline

• Enthusiasm for working cross-functionally and with a variety of stakeholders

• Strong work ethic, self-motivation, and initiative

• Passion for learning new technologies and solving hard problems, including those related to Generative AI.

Preferably, you also have the following skills and interests:

• Creating content, including videos and multimedia

• Analytics and data visualization

• Programming, frontend development, scripting

• Experience with Generative AI tools for content creation.

About the team

The Information Experience team creates and publishes content that helps our users successfully deploy, customize, and use Guidewire applications. Our audience includes business analysts, technical consultants, designers, and programmers. We are passionate about customer success. We seek to deliver the best information experience for our users by providing them with the right information, when and where they need it.

What we offer you

• An open, collaborative, and supportive work environment

• Peers who are dedicated to creating high-quality, user-centered content

• Opportunities to drive and take part in initiatives to improve the information experience for our users

• Freedom to experiment, innovate, and learn new technologies

The US base salary range for this full-time position is $50,000 - $96,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com.