Part-Time Front Office Receptionist - Greensboro NC (GSL)

QualDerm Partners, a leading dermatology network with over 150 locations across 17 states, is the largest multi-state female-founded and owned dermatology organization in the U.S. Our mission is to educate, protect, and care for your skin while providing high-quality health services to our patients.

At QualDerm, we prioritize exceptional comprehensive skin care and strive to create a positive work environment for our providers and staff. We offer competitive compensation and benefits while maintaining a culture that fosters professional growth and community engagement.

Job Summary:

The Part-Time Front Office Receptionist in Greensboro, NC will play a crucial role in providing a welcoming environment for our patients and ensuring efficient front office operations. This individual will handle patient registration, insurance verification, and appointment scheduling, as well as provide outstanding customer service to patients, families, and medical staff.

Essential Duties and Responsibilities:

• Greet and welcome patients and visitors in person or by phone, providing assistance as needed.
• Register patients accurately in the Practice Management System (EMR) and prepare necessary documentation for upcoming appointments.
• Manage appointment scheduling, including contacting “No Show” patients to reschedule as necessary.
• Verify patient insurance coverage and eligibility, and document information accurately in the system.
• Ensure the reception area is welcoming, clean, and organized.
• Handle financial transactions, including collecting patient copays and ensuring confidentiality of financial information.
• Assist with any patient inquiries and provide information about services offered.
• Maintain operational protocols by adhering to company policies and procedures.
• Perform other duties as assigned by the Practice Manager or Area Practice Manager.

Requirements

• High School Diploma is required; Associate's Degree is a plus.
• Previous customer service experience preferred, particularly in a healthcare setting.
• Strong communication skills and a pleasant, professional demeanor.
• Ability to handle patient interactions with empathy and care.

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.