Senior Administrative Associate, Business Services & Operations, Texas McCombs

Job Posting Title:

Senior Administrative Associate, Business Services & Operations, Texas McCombs

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Hiring Department:

Red McCombs School of Business

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose

Perform core business operations functions essential to the success of our Working Professional and Executive MBA (WP/E MBA) programs through the management of student billing and course scheduling

Responsibilities

Student Accounts Receivable

• Manage day-to-day student billing and payments with precision and care
• Provide a "high-touch" customer service experience to students and prospective students
• Foster and maintain positive working relationships with Financial Aid Officers, Dean's Office, and Bursar's Office administrators
• Oversee the Student Billing inbox, ensuring timely and accurate responses to all inquiries
• Collaborate closely with leadership to streamline business operations

Course Scheduling & Classroom Scheduling

• Serve as the primary liaison for Student Affairs and Dean's Office team members in matters related to scheduling
• Orchestrate classroom assignments for all on-campus class sessions, maximizing resource utilization
• Implement innovative solutions to enhance the scheduling process

Required Qualifications

• Bachelor's degree and three years’ of professional administrative experience, or high school graduation or GED, and seven years of professional administrative experience, including one year of experience at the Administrative Assistant level.
• Service-minded approach to executing job functions.
• Sharp attention to detail, innovative problem-solving skills, and collaborative approach to problem-solving.
• Strong interpersonal and communication skills, both written and verbal.
• Demonstrated ability to maintain confidentiality and manage sensitive information.
• Proficient with Microsoft Office suite, and other common office technology.
• Willingness to work flexible hours, including occasional evenings and weekends during peak work periods

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience working with university faculty, staff, and students.
• Experience and familiarity with UT Austin structure, policies, procedures, and administrative functions.
• Experience with UT Austin student billing and related policies.
• Experience with military educational benefits and related policies.
• Experience with UT Austin course scheduling and related policies.
• Experience working with self-funded degree programs.

Salary Range

$45,000 + depending on qualifications

Working Conditions

• May work under standard office conditions (shared office space provided) with repetitive use of a keyboard at a workstation.
• Extended hours and occasional travel during peak work periods
• This is an Austin, Texas-based position and is eligible for Hybrid work.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least o