Senior Litigation Paralegal

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

The Senior Litigation Paralegal is an experienced, full-time professional who will provide advanced support to our in-house Legal team in litigation, arbitration, agency investigations and claims management.  Working closely with members of the Legal team as well as cross-functional stakeholders, the Senior Litigation Paralegal will assist and handle a wide range of matters, including legal research, fact investigation, organization and maintenance of complex claims files, document collection, production and preservation, and trial/arbitration support.

Job Responsibilities and Duties

• Perform all elements of litigation and arbitration case management, primarily in the areas of employment, intellectual property, and commercial litigation. 

• Assist attorneys with case preparation, including fact investigation, legal research and document analysis.

• Collaborate with with in-house attorneys, outside counsel and business stakeholders to facilitate investigations and responses to government agency charges and investigations.   

• Draft, review and format pleadings, discovery requests/responses, subpoenas and other litigation documents.

• Liaise with members of the internal Legal team, outside counsel, insurance carriers, business stakeholders, government entities and vendors to gather information and coordinate activities to manage claims defense. 

• Oversee the collection, organization, production, and preservation of documents for discovery, while developing and maintaining efficient systems for managing case files.

• Manage and update litigation claims tracker.

• Maintain litigation/arbitration calendars and track deadlines, and appropriately distribute information to in-house attorneys.

• Manage and assist with finalizing witness affidavits.

 Knowledge, Skills, Abilities

• Strong ability to work in a fast-paced environment and maintain a cordial professional demeanor.

• Extremely well-organized self-starter that has the ability to meet deadlines and adapt to constantly shifting priorities and allocating resources and time effectively.

• Superior attention to detail and discretion when managing confidential matters is a must.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, OneNote, SharePoint and litigation support software.

• Ability to work independently, but also collaborate effectively with all colleagues.

• Diligent, dependable and motivated work ethic.

• Strong sense of accountability.

 Requirements - Education, Experience, and Physical

Education Requirements

Bachelor's Degree

Education or Certificate Details

• Bachelor’s Degree and paralegal certificate (preferred) with comparable experience 

Work Experience

5+ years as litigation paralegal, preferably with 3 years at a top tier law firm 

Physical Requirements

Precise hand/eye coordination

Basic keyboarding or other repetitive motions

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria