Regional Data Integration Specialist I

Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology. Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide!

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Job Description

Our Data Integration Services team is responsible for the automated, Custom Data Integration (CDI) service, which rosters Renaissance sites nightly using data from a district’s student information system. As a Regional Data Integration Specialist I, you will serve as the primary technical contact and facilitator for a School District as it relates to the maintenance of the nightly data integration process.  

As a Regional Data Integration Specialist I, you will: 

• Be responsible for all customers with Data Integration Services in an assigned territory, acting as the customer-facing liaison of data integration with those districts  
• Provide reactive assistance (troubleshooting, remediation, resolution) when customer encounters a data integration issue  
• Proactively monitor and support integrations to ensure they are running as scheduled; troubleshoot and resolve as needed  
• Facilitate customer check-ins to understand any customer data system changes to plan and forecast data integration changes  
• Understand Renaissance products, rostering and reporting data requirements, and Custom Data Integration services 
• Attend training sessions and review deployment updates  
• Advise customers on Renaissance best practices as it pertains to the customer’s data integration and their use of Renaissance products 
• Define and deliver customer work requests to the programming team  

Qualifications

• 1 year or more experience in customer and technical areas of Renaissance Learning; or an Associate's degree in Computer Science, CIS, or related field or equivalent from two-year college or technical school 
• Technical knowledge of relational databases, SQL, and CSV / txt files 
• Excellent technical customer service skills  
• Proven ability to offer consultative guidance, solve problems creatively, and demonstrate decision making skills 
• Ability to read and interpret documents, such as manuals, directions for working with different Student Information Systems, and departmental procedures 

 Bonus points for: 

• Knowledge and experience with Renaissance products 
• Experience with Putty/WinSCP 
• Experience with various data integration methods, SIS Software Vendors and data providers like Clever 

Additional Information

Salary Range: $46,400 - $69,500. This range is based on national market data and may vary by location.

Benefits:

• World Class Benefits: Medical, Prescription, Dental, Vision, Telehealth
• Health Savings and Flexible Spending Accounts
• 401(k) and Roth 401(k) with company match
• Paid Vacation and Sick Time Off
• 13 Paid Holidays
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
• Tuition Reimbursement
• Life & Disability Insurance
• Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, minorities, individuals with disabilities, and protected veterans, may only apply to roles if they meet 100% of the qualifications.  At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need into the future. We hope you're open to learning new skills to grow with us. Make our team, your team! Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.” Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work and our products. Renaissance also provides reasonable accommodations for qualified individuals with