Regional Operations Manager - Midwest

UTLX

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Reporting to the Regional Director of Operations, the Operations Manager is responsible for overseeing the day-to-day operations of multiple locations within the assigned region. This role ensures the efficient and high-quality delivery of services while maintaining exceptional customer satisfaction. The Operations Manager will manage a team of on-site supervisors and staff, implement standardized operational procedures, and drive financial performance to meet or exceed company targets.

Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Union Tank Car Company (UTLX) manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, we are part of an operation that owns and leases a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operates two tank car manufacturing facilities, and has a network of more than 110 full-service and mini / mobile repair shops. Owned by Marmon Holdings, Inc. and Berkshire Hathaway, we rely heavily on those with the aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and an opportunity to become part of a top-notch team where enthusiasm, expertise, and progressive thinking are encouraged and valued.

The Operations Manager will be responsible for leading teams, optimizing workflows, managing resources, and ensuring that operational objectives are met across all locations. This is a key leadership position within the company that requires the ability to oversee multiple sites, collaborate with cross-functional teams, and align operational strategies with overall business goals.

Why Join Our Team?

We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer:

• Tuition Reimbursement, Medical, Dental, Vision
• Company-paid employee and dependent life insurance
• Company-paid sickness and accident income
• 401k matching
• Annual safety shoe reimbursement and prescription safety wear
• Holiday pay 10 Total - Day 1 of employment
• Vacation
• Marmon employee discount program
• Annual Bonus Eligible

ESSENTIAL FUNCTIONS:

• Leadership & Team Management: Provide direction and support to on-site supervisors and staff, fostering a positive, respectful, and productive work environment. Focus on developing team members' skills and promoting succession planning to maintain staffing levels.
• Customer Relationship Management: Build and nurture long-term relationships with customers, ensuring their expectations are met and exceeded. Develop strategic plans to align operations with customer needs and goals.
• Operational Efficiency: Identify gaps in current operations, implement process improvements, and optimize workflow to drive greater productivity and efficiency across facilities.
• Performance Monitoring & Growth: Track key operational and financial metrics, including costs and profitability. Use this data to implement initiatives that improve operational performance and support business growth.
• Safety Compliance: Oversee the implementation of company and customer-specific safety policies and procedures, ensuring a safe working environment at all times.
• Quality Assurance: Manage the execution of the quality assurance program, ensuring adherence to industry standards. Participate in both internal and external quality audits as required.
• Collaboration with Support Functions: Work closely with Safety, Quality Assurance, HR, and other departments to align resources and ensure the smooth operation of all facilities.
• Staff Development & Succession Planning: Oversee the recruitment, training, and development of team members to ensure a high-performing workforce that is aligned with the company’s growth objectives.
• Financ