Patient Care Technician I, Full Time, Primary Care, Byram

Front Desk Duties (Primary Role – Byram Primary Care):

• Greet and check in/check out patients in a professional and friendly manner
• Verify insurance, collect co-pays, and update patient demographics
• Complete insurance referrals
• Schedule appointments and maintain schedule in EMR system
• Answer phones, respond to patient inquiries, and route messages appropriately

• Maintain accurate documentation in the electronic medical record (EMR) system

   

   

Patient Care Technician (PCT) Duties (Floating Role):

• Room patients and obtain vital signs (blood pressure, temperature, pulse, etc.)
• Prepare patients for exams and assist providers during visits
• Perform EKGs, and point-of-care testing (as trained)
• Maintain exam rooms, stock supplies, and ensure cleanliness standards are met
• Assist with patient flow to ensure timely and efficient care
• Follow all clinical protocols and infection control guidelines

Additional Responsibilities:

• Float between Hackettstown Family Medicine and AMG Primary Care at Byram as needed (mileage reimbursement applied, if applicable)
• Collaborate with clinical and administrative teams to support daily operations
• Provide excellent customer service and maintain patient confidentiality
• Adapt to changing workflows and assist with special projects or coverage needs
• Participate in training and ongoing development for both front desk and clinical duties
   

Required: 
1. High School Diploma or equivalent experience
2. Prior administrative experience in a physician practice strongly preferred
3. Knowledge of computerized scheduling & EMR system a plus

Preferred: 
1. Strong interpersonal communication skills, both verbal and written 
2. Patient, compassionate nature 
3. Ability to operate as part of a team, alongside physicians and nurses 
4. Proficiency in computer-based data management programs and information systems

 

Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time.  We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.

Our integrated network offers seamless access to Atlantic Health System’s entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health System, several of our practices offer urgent care and walk-in services.

In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

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