Sr. Manager of IT & Enterprise Software Strategy

<div class="content-intro"><p><strong>About Ceribell</strong></p> <p>Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement!</p></div><p><strong>What you'll do:</strong></p> <p>IT &amp; Enterprise Technology Leadership</p> <ul> <li>Oversee IT support operations, including service desk and end-user support, ensuring high-quality, responsive service delivery.</li> <li>Define and drive Ceribell’s IT and enterprise software strategy aligned to business goals, scalability, and security.</li> <li>Partner cross-functionally to translate needs into roadmaps, investment plans, and compliant solutions, while supporting annual planning and budgeting.</li> </ul> <p>Enterprise Software &amp; Vendor Strategy</p> <ul> <li>Own the lifecycle of enterprise software, including optimization, implementation, and retirement.</li> <li>Lead vendor contract negotiations where needed, performance oversight, and ensuring alignment with cost, risk, and service expectations.</li> <li>Establish governance frameworks for evaluating and approving new tools to minimize sprawl and optimize the tech stack.</li> </ul> <p>Operational Excellence</p> <ul> <li>Drive operational processes across IT and enterprise systems, including, system administration and support models and access management and lifecycle processes.</li> <li>Track key performance metrics to ensure reliability, efficiency, and service quality.</li> </ul> <p>Program &amp; Portfolio Management</p> <ul> <li>Lead portfolio planning and prioritization across IT and major enterprise software initiatives.</li> <li>Partner with cross-functional teams to deliver large-scale programs, ensuring clear timelines, resource alignment and risk management.</li> </ul> <p>Technology &amp; Process Innovation</p> <ul> <li>Evaluate tools, platforms, and methodologies to improve operational efficiency, system scalability and user experience.</li> <li>Lead change management for new systems, development practices, and infrastructure improvements.</li> </ul> <p>Stakeholder Communication</p> <ul> <li>Provide regular report