Mixed Shifts - Food and Beverage Host-Cashier

Position: Host Cashier Hourly: $16 per hour + shift differential Location: Resort Division Reports to: Food & Beverage Supervisor 

*Position posted from 4/10 - 4/15*

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license. 

 

Responsibilities: 

• Maintain the highest standards of customer service as per resort policies. 

 

• Maintain excellent attendance and punctuality. 

 

• Adhere to uniform policies. 

 

• Provide prompt, efficient, and courteous service to guests. 

 

• Manage table assignments and communicate guest needs to servers. 

 

• Handle reservations and answer calls following procedures. 

 

• Process monetary transactions accurately and adhere to revenue handling policies. 

 

• Monitor and maintain cash drawer daily. 

 

• Stay updated on the menu, beverage selections, and prices. 

 

• Ensure awareness of all activities in assigned sections. 

 

• Monitor and report on server performance. 

 

• Maintain a safe, clean, and stocked work area. 

 

• Assist with table setting and clearing as needed. 

 

• Report guest concerns to supervisor promptly. 

 

• Provide accurate information about the facility and assist guests as needed. 

 

• Support organizational goals and demonstrate commitment to team success. 

 

• Collaborate with team members to ensure smooth operations. 

 

• Manage multiple tasks efficiently. 

 

• Adhere to all resort, departmental, and regulatory policies. 

 

• Comply with Drug and Alcohol-Free Workplace Policy. 

 

• Maintain compliance with all workplace policies, procedures, and regulations. 

 

Qualifications & Education: 

• Must pass a background check and do a drug screening. 

 

• Flexible availability to work all shifts, weekends, and holidays. 

 

• Positive attitude with commitment to teamwork. 

 

• Effective communication skills and ability to interact positively with customers and colleagues. 

 

• Previous customer service experience preferred; cash handling experience required. 

 

• Basic math skills (addition, subtraction). 

 

• High School Diploma or GED preferred.  High School Diploma or GED is required if you are 19 years old and under.  **Position is flex for minors aged 16-17, who have either received a high school diploma or are currently completi