DEALER and SUPV FLOOR DR

Responsible for compliance with approved procedures, as well as, dealing a game, training, supervising and monitoring the performance of dealers to ensure smooth and efficient gaming during shift.   

• Specifically supervise the operation of an assigned number of tables.
• Ensure fills/credits are handled according to policy.
• Promote positive guest relations.
• Assist in answering questions or resolving disputes.
• Exhibit knowledge of all appropriate state and company controls, policies, and procedures.
• Promote the following within the department and among all associates:
• Create an atmosphere of fun for all casino guests.
• Encourage mutual respect, dignity, and integrity with all associates by setting a positive example at all times.
• Instill an atmosphere that encourages associates to share ideas, discuss concerns and resolve disputes.
• Retain associates through personal involvement in associate training and development.
• Protect and control the game.
• Conduct the game according to company policies and procedures and applicable gaming regulations, handling guest transactions and notifying Supervisor of any irregularities.
• Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.

• Promote outstanding guest relations.

   

• Minimum of 2 years of dealing experience.
• Thorough knowledge of game supervision and casino rules, procedures, and regulations

Horseshoe Casino is the premier casino of the Mid-South.  Horseshoe has been #1 since day one.  We know what gamblers want.  The casino boast over 1300 slot and video poker machines and largest table games area in the South.  We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge.  Make a bet on your favorite team in The Book.  We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.  Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.