Territory Manager Construction Services Business Development - Commercial Lines

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Ideally, looking for someone based in Connecticut. Also willing to consider someone based in New York or New Jersey.

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Job Description Summary

On our team, we look for that rare professional who is both analytical and a relationship-builder. Those who can combine those talents with their entrepreneurial drive and own and manage their territory can thrive and grow with us. If this sounds like the opportunity you've been looking for, we want to hear from you!

As a Construction Services Territory Manager, you'll market, manage and underwrite commercial line business through direct contact with select agencies or brokers. We'll count on you to drive profit and premium to meet financial goals and objectives through developing, negotiating and executing business plans. Collaboration with all internal business partners to support and increase the overall Nationwide presence will be key to success.

Job Description

Key Responsibilities: 

• Monitors market conditions, competitive landscape, and confirms information gathered within market space. Researches risk, environment and other factors necessary to win the account.

• Analyzes quality and quantity of risks underwritten and prepares reports. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes plans to resolve those situations.

• Achieves production, profitability and service objectives. Quotes, prices and underwrites new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority, aligned with underwriting guidelines and standards.

• Manages workflow and intricacies of underwriting assigned work using company tools and systems. Ensures file handling quality and workflow efficiency. Manages large, complex work and coordinates work with others to meet service level agreements. 

• Drives robust agency business planning to deliver detailed performance plans with actions, accountabilities and scheduled performance checkpoints. Ensures strong territorial objectives to maximize profit and pipeline management. Proactively finds opportunities for all lines of business and refers to appropriate business leaders. Plans and coordinates the efforts of the team on new business, renewals, service plans, etc. Identifies prospects and recommends new agency appointments.

• Markets Nationwide products and services to help drive agency and company results, including all products that may improve offerings. Assists agency with strategies for pipeline management, producer and business development in targeted industries and preferred markets. Responds effectively to assess accounts and develop business propositions that win business. 

• Consults with agents and internal partners to develop business solutions. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships. Consults regarding the appetite, acceptability, terms, conditions, pricing and sales techniques of large or unique business. Provides industry trend observations to leadership. Consults with agencies regarding risk management and coverage options and to improve retention and profitability. 

• Effectively communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines. Communicates and collaborates actively with team and leaders to share market intelligence, industry trends, and field underwriting experience.

• Completes agency visits as appropriate to develop new accounts, service existing accounts, review agency performance, and improve agency relationship. Develops and maintains strong business relationships with agencies, producers and key groups.

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