Senior Project Specialist

Employment Type

Permanent

Closing Date

29 Oct 2024 11:59pm

Job Title

Senior Project Specialist

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.  

What We Offer

• Flex appeal: choose where, when and how you work
• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

About the team

Telstra Consumer is where our Telstra Retail business lives and operates. Telstra Retail is responsible for all of Telstra’s branded stores, as well as our retail sales and services operations.

About the role

Having recently completed the insourcing of our stores to company ownership, Telstra Retail is in an exciting phase of transformation. Our stores are critical to Telstra’s brand, reputation and advocacy and are the local face of Telstra. As part of our Retail store development strategy, we will continue to refine, redesign and optimise our stores to ensure we meet our customers’ needs efficiently using the right formats at the right locations.

Our senior project specialists develop their projects from inception to delivery, define and allocate resources, manage and deliver onsite work during store setup and oversee post implementation work (budgets, reviews, etc). You will manage and execute on the delivery of Telstra retail store projects at the coal face as the primary responsible person for the delivery of each project.

The ideal candidate for this role will be a senior project manager who can demonstrate a deep subject matter knowledge of retail construction (minimum of 8 years), has a professional qualification in a related discipline (project management, construction, architecture, engineering), is versed and capable in managing and delivering retail projects containing significant IT complexity, and who thrives on working in a highly volatile environment where priorities often change, and change quickly.

As a Senior Project Specialist, you draw upon your strengths and skills to lead and manage small to large scale projects to ensure that they are delivered on time, on quality, within budget and scope. By leveraging your experience in stakeholder management, you will successfully engage with multiple internal and external stakeholders with differing expectations and respond quickly to achieve project objectives.

Day to day you will be working with cross-company teams from retail technology, marketing, merchandising, store experience, networks and IT, HR and others to deliver important business change projects on behalf of Telstra’s retail team. Your role will be to drive project delivery outcomes, managing budgets, schedule and quality metrics and working “hands on” with the store teams and others during store setup to ensure the store opening events are successful. You’ll also be required to provide quality reporting outcomes, contribute strongly to continuous improvement (often leading the initiatives), and provide support to your team as needed to cover shortfalls in their projects.

National domestic travel for work is required in this role and is expected to be up to twice a month for periods of 3-4 days per trip and may require some weekend travel.

Key Responsibilities

• Lead and manage small to large scale projects from inception to delivery by applying a range of project management methodologies such as Agile and Waterfall
• Determine and manage project estimates and budgets to make purchasing decisions for project resources including internal and external staffing requirements, tools needed, and vendor services
• Monitor project execution and provides frequent project status reporting to calls out risks and recommend strategies to mitigate risks to ensure project success
• Prepare and present regular status reports and analysis on variance data in relation to scope, schedule, and budget for key project stakeholders
• Apply broad project management expertise to develop and administer project plans and budgets that include definition of project scop