Senior Operations Processor - Cash Applications Specialist

About this role:

Wells Fargo is seeking a Senior Operations Processor within Commercial Banking Operations group as part of Wholesale Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance

• Use technical expertise in the designated area and resolve escalated issues

• Provide feedback and present ideas for improving or implementing processes and customer support

• Perform complex operational and customer support initiatives within Operations functional area

• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures

• Apply technical knowledge and expertise to perform work and action requests

• Provide subject matter expertise and interpretation of procedures to staff

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with automatic payment processing

• 2+ years of accounting experience, accounts receivable or accounts payable

• Experience in a financial operations environment

• Customer service experience preferred

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Strong analytical skills with high attention to detail and accuracy 

• Excellent verbal, written, and interpersonal communication skills 

• Ability to independently provide summary and recommendations on operational data 

• Basic Microsoft Office skills 

Posting Location(s):

• 5595 Trillium Blvd, HOFFMAN ESTATES, IL 60192

Please Note: The selected candidate must be located in one of the listed locations, this position will be expected to work on site when Wells Fargo returns to the hybrid model in April 2022.  

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Salary is just one component of Wells Fargo's total rewards package. Depending on the role, a Wells Fargo's employee may be eligible for additional forms of compensation, such as sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).

$20.29 - $30.48

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

11 Feb 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with dis