Manager, Business Analysis

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
This role will be responsible for developing provider data, credentialing and additional reporting for internal, external, and departmental customers as required by the business and manage relationships and the reporting process from initiation through submission.  This position will monitor compliance with requirements as needed by the business; gathering data from multiple sources to create reporting, identify trends, and ensure accuracy and completeness to inform strategic decision making. Manage the internal provider sanction process, monitor the sanction dashboard, and communicate with stakeholders on sanctioned and terminated providers. Manage projects to ensure on-time completion according to requirements and within expected timeframe of completion and additional assignments as needed by the business.  
 

What you will do

• Collect, analyze, and present data related to the provider data and credentialing processes.
• Interpret data, identify trends, and draw meaningful conclusions.
• Manage multiple reporting projects with varying due dates and levels of priority.
• Assess the impact of adopting new business analysis advances and make recommendations for their implementation.
• Assist with evaluating new technology, tools, and systems that can enhance business processes and operations.
• Collaborate with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions.
• Develop skills outside of an existing comfort zone and encourage others to do the same.
• Effectively mentor others. 
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Requirement Qualifications

• 5+ years of data analysis and reporting experience
• Adept at problem solving and decision making
• Experience in collaboration and cross functional teamwork
• Track record of execution and delivery (planning, delivering, and supporting) skills
• Experience in provider data and provider credentialing
• Experience in data warehousing , SQL Queries and PowerBI

Preferred Qualifications

• Certified Analytics Professional (CAP)
• QNXT, EPDB and/or PRMS system experience

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Pai