Associate Sales Executive - Strategic Accounts

Do you have experience in scientific sales? Are you passionate about selling a product with a true purpose?

Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Associate Sales Executive - Strategic Accounts. You will be either be based out of our Boston, MA office or remote and will be expected to travel up to 25%.

Why us:

We believe there is a smarter, more data-driven way to make decisions in healthcare and our AI SaaS Platform enables that. You will have direct input into our mission to radically improve the outcomes for Cancer & Rare Disease patients globally. Enable our customers to push industry boundaries, as we pioneer into newly discovered fields and combine complex, multi-modal data for the first time!

This is an opportunity for someone with passion to make their first healthcare move, or for someone with industry exposure to continue making a positive impact.

Your mission:

The Associate Sales Executive-Strategic Accounts is an entry-level position within a sales department. Key responsibilities include prospecting for potential customers, supporting the Strategic Account Director, interacting with customers to understand their needs, participating in sales calls, generating and validating leads, managing customer relationship management (CRM) systems, sales training, sales administration, market research and achieving sales targets. Reporting to the Strategic Account Director, you will be responsible for developing deep relationships with our existing customer base and supporting their ongoing usage of our products and solutions. 

The value you add

Customer Relationship Building

• Proactive engagement and relationship building with existing customers to support day-to-day utilization.
• Collaborate internally with colleagues in technical teams and supply chain to ensure our customers have their products when they need it, and their problems are solved swiftly.
• Identify opportunities to upsell or cross-sell product lines and solutions, and partner with Sales to drive account expansion.
• Full contract management including renewal, changes and tenders.
• Customer stakeholder mapping to introduce SOPHiA GENETICS to more individuals and oncologists.
• Develop institution, test-specific materials with marketing support for institution advertising

Strategy and Customer Engagement

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Attend customer/prospect webinars and report findings to strategic account director.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to the strategic account director, and arranging in-person meetings, emails, or phone calls.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with strategic account director to ensure the company's goals and targets are met.

Requirements

The experience you bring:

• Advanced degree in business or related field 
• More than 1 year experience in sales or similar 
• Willing to hop on the phone with new people every single day and explain value proposition as it relates to each individual you speak with
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Understanding business development success through effective use of core sales tools: ( e.g: Salesforce, Clari, LinkedIn, ZoomInfo, Google Apps, Microsoft Office
• A good understanding of the products or services being sold and the ability to convey this information effectively to potential customers
• Ability to create and deliver effective sales presentations using software (e.g: Microsoft PowerPoint or Google Slides)
• Proficiency in conducting market research using online resources and databases to identify potential leads and assess market trends

Benefits

You will be joining an organization with the patient at the heart of every decision a