Patient Service Representative

Franciscan Health Crown Point

12750 S Francis Dr Crown Point, Indiana 46307

WHO WE ARE
Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.  With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care.  Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.

WHAT YOU CAN EXPECT

• Monday through Friday. 8am-5pm Possibility of a late night, during the week.

• Enjoy work life balance with consistent day shift schedule and observed holidays off work

• Professional development opportunities

• Enhanced benefits package with a pay structure to reward experience and expertise

• Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.

• Work within an electronic medical records system

• Collect patient payments; applies payments and adjustments to patient accounts

• Balance daily encounter forms and cash drawers

• Additional daily administrative tasks based on practice specialty

QUALIFICATIONS

• High School Diploma/GED - Required

• 1 year Customer Service - Required

• 1 year Healthcare - Preferred

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state o