Tax Filing Agency Senior Analyst - Remote

Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Senior Tax Filing Agency Analyst

Job Description

Oversee administration of tax filings and notice resolution with government tax agencies. Work across Tax Filing Shared Services to mitigate escalations. Respond to Client and Client Team inquiries.

Senior Tax Filing Agency Analyst duties include, but are not limited to, the following:

• Educate clients and provide subject matter expertise for payroll tax filing and notice resolution
• Support and provide timely research on compliance and regulatory issues.
• Recognize need for process improvement and communicate to management; Support and lead process improvements/changes
• Meet periodically with Operation Services Manager and report metrics and any delivery issues
• Support implementation of new clients
• Support and oversee delivery operations, including Tax Filing suppliers.
• Compile, report and analyze metrics
• Ability to problem solve and using tax knowledge and experience
• Responsible for calculation P&I and abatement letter request
• Research and resolve payroll tax notices in a timely manner, including abatement requests, calculation of Penalty and Interest, and identification of root cause and prevention measures
• Mentor and support colleagues
• Manage Tax Filing suppliers, as appropriate, to support accurate and timely delivery.
• Approve checklists – work checklist queue
• Coordinate testing for updated interfaces
• Variance analysis control point when issue needs escalation or analysis
• Communicates effectively with the client and internal partners regarding ongoing operations and problem solving with analysis/resolution of tax related issues
• Ability to work under tight deadlines
• Understanding and applying knowledge of payroll tax to notice resolution and process improvements

Education and Experience

• High School Diploma and 3 years' experience in tax filing
• Demonstrated strong verbal & written communication skills required
• 2+ Years of Payroll Tax Filing experience
• 2+ Years client interaction and management
• Proficient in Excel, i.e. pivot tables, vlook-ups, macro development, etc
• 2+ years’ experience with tax filing software required
  • Master Tax experience highly preferred

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. 

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test.  You will be notified during the hiring process which checks are require