Billing Specialist – Customer Service (Solventum)

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

Billing Specialist – Customer Service (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
 

As a Billing Specialist – Customer Service you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Providing billing services and account reconciliation support for Solventum’s customers and internal personnel 

• Handling internal and external customer inquiries, claims, complaints; interpreting policies, investigating problems; and communicating with other departments and providers to research and resolve issues, identifying and implementing service solutions 

• Participating in relevant corporate programs/initiatives 

• Ensuring professional, quality and security standards are complied with while performing assigned duties  

• Complying with corporate policies and procedures while acting in a manner consistent with Solventum’s values and ethical standards 

Your Skills and Expertise 
 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s Degree or higher AND 1 years of Billing and/or Accounting experience

OR

• High School Diploma/GED from AND 5 years of Billing and/or Accounting experience

AND

In addition to the above requirements, the following are also required:

• Billing Experience in a private, public, government or military environment
• 2 years of PC experience, including experience Microsoft Office products

Additional qualifications that could help you succeed even further in this role include:

• Ability to work in a high volume, rapidly changing environment
• Strong organizational skills with the ability to stay focused on tasks, handle multiple priorities simultaneously and meet deadlines
• Ability to work in a team environment and collaborate to resolve issues and identify process improvements
• Ability to resolve conflicts effectively and take the initiative to resolve issues before they become problems
• Attention to detail and accuracy
• Excellent oral and written communication
• Good interpersonal skills; effective communication and listening skills

Work location: US - Remote in the southwest region

Travel: May include up to <5% domestic

Relocation Assistance: No

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

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