Security Officer - Embassy Suites Downtown GR

* Weekend availability required.
* Pay starts at $15.00/hour - negotiable based on experience
* Part-time position available.

Benefits:

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules 
• Holiday Pay
• 8 hours of paid volunteer time per year
• Floating Holiday 
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program 
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

As a Security office you would be responsible for ensuring the safety and security of team members, guests, and guest property according to Suburban Inns’ Core Values and Suburban Inns/Embassy Suites standards, and going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

• Report to work in professionally appropriate attire, presented neat and clean
• Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Be alert for fire hazards and unsafe work practices and unsafe conditions.
• Ensure compliance with hotel and security SOP
• Be able to act according to all emergency procedures
• Ensure that all safety and security supplies are well maintained.
• Maintain good public relations with guests
• Conduct regular patrol of the property to ensure all areas are safe and secure.
• Display the essential hospitality attitude/professionalism when dealing with internal and external guests; communicate verbally and nonverbally with them in a pleasant and professional manner.
• Be alert for any unusual occurrences and take appropriate action
• Ensures all areas of the hotel are secure when not in use.
• Monitors life safety systems including layout of entire building, alarm pull stations, location of fire extinguishers and sprinklers
• Ensures security camera system is fully operational and functional
• Assist in the training of team members on emergency and security procedures
• Assist all associates with questions, problems which might occur.
• Enforces a quiet environment for sleeping guests.
• Be familiar with the hotel’s amenities and their hours of operation
• Fill out guest and team member incident reports as necessary
• Handle sensitive incidents with discretion
• Coordinate with government and law enforcement agencies as necessary
• Assist in maintaining the cleanliness of all parking and lobby areas
• Ensure guests and employees receive proper security escorts, as required
• Assist other departments as needed
• Ensure QA compliance with Hilton/Embassy Suites standards
• Exhibit regular and recurrent attendance records
• Other duties as requested by management