Senior Manager - Finance Systems

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.   Senior Manager - Finance Systems   

Why We Have This Role

The Senior Manager of Finance Systems is responsible for overseeing the strategy, implementation, usability, stability, security, and optimization of our core financial systems landscape. This includes NetSuite, Coupa, Concur, Stripe, Divvy, Adaptive, etc... The Senior Manager will also playing a key role in the implementation of new subscription billing and revenue recognition tools, in close collaboration with an implementation partner, and the Finance Systems team will own those platforms after implementation. This role will manage and develop a team of finance systems professionals. The team is committed to owning and managing the company's finance systems through robust governance, expert technical support, process improvement, and the strategic implementation of new functionality to enhance our corporate technology stack, particularly in the order-to-cash lifecycle.

How You’ll Find Success

• Maximizing the potential and fostering the growth and development of a talented team of finance systems analysts and administrators.
• Deeply understanding finance, accounting, and quote-to-cash business processes and objectives & owning strategic initiatives that span across multiple departments, including the Transformation Office.
• Collaborating effectively with teams across Finance, Sales, Operations, IT, and with consultants to provide guidance on system best practices, process improvements, and innovative recommendations.
• Staying updated with technology trends, particularly in Finance Systems, ERP solutions, subscription management, and revenue recognition.
• Prioritizing user experience and adoption across all finance systems.
• Implementing effective change management strategies, especially during new system implementations and process renovations.
• Measuring and tracking systems performance, data integrity, and process efficiency.
• Staying agile and adaptable in a dynamic business environment.
• Continuously learning and growing, both individually and as a team leader.
• Working closely with leaders in Finance, the Transformation Office, and other IT managers to ensure the entire team is working together towards a unified vision and goals.

How You’ll Grow

• Taking on increasing managerial and strategic responsibilities as part of a rapidly evolving global organization.
• Broadening business acumen by collaborating with senior leadership and understanding overarching organizational goals, particularly in financial operations and transformation.
• Establishing and driving system roadmaps and strategic initiatives for the entire finance systems ecosystem.
• Setting goals, tracking progress, and creating action plans for your professional growth and for your team members' career development.

Things You’ll Do

• Collaborate with business stakeholders to understand business needs, define requirements, and resolve system-related issues.
• Develop and execute the finance systems strategy and roadmap, ensuring alignment with overall business objectives and the quote-to-cash renovation project.
• Mentor, coach, and train team members, fostering their growth, development, and career progression at all levels.
• Oversee data security, access controls, compliance (including SOX best practices), and risk management for all finance applications.
• Partner closely with an implementation partner, serving as a key technical contributor throughout the design, configuration, testing, and successful rollout of new subscription billing and revenue recognition tools.
• Identify, design, standardize, simplify, and optimize business proces