Senior Network IT Infrastructure Specialist

<p><span><span><b>Job ID:  <b><b><b>27119</b></b></b></b></span></span></p> <p> </p> <p><span><span>We are looking for a Senior Network Support Specialist in Warsaw to improve network support. You will get the chance to work in a team of over a dozen employees and external consultants to drive Nordea network support.</span></span></p> <p> </p> <p><span><span><b>About our team</b></span></span><br/>  </p> <p><span><span>In this position you will be collaborating closely with Network Engineering (governance, security, architecture &amp; design) team running projects &amp; defining infrastructure’s future and the external company doing most of daily support operation work from India. You will focus on reducing the number and duration of major incidents, resource optimization (people's work, servers, licenses, etc.), improving support for other teams doing IT operation and development. The team will work in hybrid mode, at least 2 days per week from the office.</span></span></p> <p> </p> <p><span><span>Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.</span></span></p> <p> </p> <p><span><span><b>What you’ll be doing  </b></span></span><br/>  </p> <p><b><span>Main responsibilities in this role:</span></b></p> <ul> <li><span><span>Diagnosing and troubleshooting issues, responding to incidents and quickly restoring services, delivering technical consultation to other units</span></span></li> <li><span><span>Defining, creating and ensuring following of standard operating procedures, ensuring compliance with policies from Engineering and Cybersecurity, patching, upgrading, hardening, monitoring</span></span></li> </ul> <p><span><span>  </span></span></p> <p><span><span><b>Who you are</b></span></span><br/> <span><span>  </span></span></p> <p><b><span><span>This is the right role for you if you are:</span></span></b></p> <ul> <li><span><span>Result oriented, proactive in automation and optimization</span></span></li> <li><span><span>Analytical, accurate and taking care of details, caring for quality</span></span></li> <li><span><span>Taking ownership and delivering results</span></span></li> <li><span><span>Collaborative, having team player approach</span></span></li> </ul> <p><span><span>  </span></span></p> <p><b><span><span>Desirable experience and skills, you don't have to have them all, to be a good candidate:</span></span></b></p> <ul> <li><span><span>experience in managing at least a few hundreds of switches and routers in LAN and WAN</span></span></li> <li><span><span>experience in managing a big installations of load balancers, DWDMs, Wi-Fi access points, IPS-es, firewalls, VPN concentrators, management and monitoring tools for the above technologies</span></span></li> <li><span><span>skilled at daily network management </span></span></li> <li><span><span>skilled at planning and controlling IT operations</span></span></li> <li><span><span>having proficiency in English, spoken and written B2</span></span></li> <li><span><span>experienced with working for a financial institution</span></span></li> </ul> <p> </p> <p><span><span><b>What we offer  </b><br/>   </span></span></p> <p><span><span>People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.</span></span></p> <p> </p> <p><span><span><a href="https://www.nordea.com/en/careers/our-culture" target="_blank">A culture</a> that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.</span></span></p> <p> </p> <p><span><span><a href="https://www.nordea.com/en/careers/life-at-nordea" target="_blank">Hybrid working model</a> – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.</span></span></p> <p> </p> <p><span><span><a href="https://www.nordea.com/en/careers/a-diverse-community" target="_blank">Diversity and inclusion</a> are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the <a href="https://www.nordea.com/en/news/its-the-differences-that-make-us-stronger" target="_blank">European Diversity Charters</a> in the countries where we operate to show our commitment and engage with others to continue learning and improving.</span></span></p> <p> </p> <p><span><span>If this sounds like you, get in touch!</span></span></p> <p> </p> <p><span><span><b>Next steps</b></span></span></p> <p> </p> <p><span><span>Sub