Senior Manager, Change Management (SAP emphasis)

Company Description

About Sia

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

Strategy & Management Consulting 

Sia’s Strategy & Management Consulting global footprint and expertise in more than 40 sectors and services allow us to enhance our clients' businesses worldwide. We guide their projects and initiatives in strategy, business transformation, IT & digital strategy.   

Sia supports Energy & Utilities, Transportation, and Industrials in driving transformation, innovation, and competitiveness. Since 2000, we have guided energy companies (oil & gas and utilities), transportation, industrial and processes manufacturing leaders through growth strategies, business transformation, digital modernization, energy transition, regulatory challenges, application of AI technologies, and Industry 4.0 advancements. Our industry subject matter experts help our clients to adapt, innovate, and lead in an evolving landscape. 

Job Description

• Anticipate organizational changes that come with large-scale SAP technology implementations and the change management and communications interventions which will be needed  
• Create a customized project management roadmap based on the needs of the project and implement the change management activities for each phase of the project  
• Ensure that key change initiatives deliver on business, schedule, and budget objectives  
• Lead change impact analyses, assess change readiness, and identify and key stakeholders  
• Assess stakeholders and develop engagement and communication plans to support their needs as the organization transitions to the future state 
• Develop readiness and skilling content leveraging multiple modalities based on customer experience and learning development best practices 
• Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results  
• Document new ways of working and process flows as required to assist stakeholders with navigating future state of their role and the organization 
• Utilize Project Management and Change Management frameworks and methods in a variety of roles  
• Support clients in achieving sustainable performance and/or improvements within their organizations  
• Lead and manage Sia resources on projects  
• Help develop and mentor consultants working within the business unit or on an account 
• Provide status reporting of progress, dependencies, issues, risks and overall program health  
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps  
• Develop Executive-level presentations   
• Identify opportunities to provide or create additional client value  
• Contribute to internal areas such as recruiting, marketing, and more  
• Engage in activities dedicated to supporting our culture  
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups   
• Maintain program sites as a repository for all project information  
• Contribute to the development of high-quality and timely deliverables  

Qualifications

• 10+ years’ experience leading change management and transformation engagements with successful outcomes in complex, global organizations  
• Experience developing and implementing change management and communication strategies for multiple end-to-end, enterprise wide ERP implementations, preferably SAP S/4HANA, required 
• Pharmaceutical and / or manufacturing industry experience preferred 
• Management Consulting experience required  
• Bachelor’s degree required  
• Experience and knowledge of project and change management principles and methodologies  
• Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal  
• Ability to quickly build trust and value-based relationships with employees at all levels of the organization   
• Excellent facilitation experience  
• Proficient with the Microsoft Office Suite and Project Manag