Sr. Director, Market Operations

What We Strive For

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We’re Worth the Application

• We Strive for excellence and were recognized as one of America’s Best Startup Employers for 2023 by Forbes, Circle of Excellence, American Society of Transplantation, 2023, Best Places to Work – Denver, Comparably.com, 2022, Best Places to Work – Denver, Built in Colorado, 2022
• We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
  • Strive Forward - LGBTQ
  • Underrepresented Minorities
  • Women and Allies
• We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
  • Flexible time off
  • Companywide wellbeing days
  • Volunteer time off
  • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
  • Professional development
  • A dedicated certified financial planner
  • Headspace, Carrot Fertility and Gympass for all Strivers
• We like to have fun by celebrating our successes as a team through team building, company gatherings, trivia, wellbeing raffles, pajama days, a companywide book club and more.
• We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.

Sr. Director, Market Operations 

Reporting to the Regional VP of Market Operations, the Sr. Director, Market Operations will be responsible to guide strategy and drive the execution of clinical projects and initiatives to bring greater effectiveness, efficiency and consistency across lines of business for in-market growth, operational execution, clinical and quality outcomes, and financial success of Strive’s Market operations and performance.  

Essential Functions  

• The Sr. Director, Market Operations is a strategic operational and network development role and is responsible for a broad portfolio of key initiatives associated with Strive’s strategic partners 
• Negotiating value-based agreements with key payer partners in market and execute on contract terms and Strive’s operating model, managing the build for the blueprint for market launch and driving key KPIs to hit topline revenue goals while managing costs, engaging key stakeholders, and scaling at-risk lives   
• Drive and support the overall growth strategy of Strive’s national partnerships, with a heavy emphasis on execution, programmatic and operational implementation, and delivering performance for payor and provider group partnerships 
• Develop and implement strategic plans for the region, including identifying opportunities for growth and improvement, and working with senior management to develop and implement new initiatives. 
• In partnership with market medical lead and Director Market Ops will set utilization goals, operational and quality metrics, and business needs to drive high value performance and an efficient, lean operating model 
• Responsible for P&L management over the market, collaborating with Director Market Ops and operational leaders to design, implement, and manage business operations  
• Work with market leader(s) to establish and implement short and long-term goals, objectives, policies, and procedures; overseeing and managing goals and market performance
• Hire, train, manage, and develop in-market operations leaders (business operations, clinic operations, network, and more) while promoting a metrics-driven culture  
• Design, develop and utilize KPIs to improve performance and streamline patient throughput and care delivery processes, with an eye towards exceptional implementation and delivery 
• Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities.  

Minimum Qualifications 

• Bachelor’s De