Senior Epic Build Analyst(MyChart / Patient Access / Welcome)-Senior Product Services & Management Analyst
Northwell HealthAbout the role
Department Overview:
Our team supports the design, build, and optimization of Epic applications focused on patient experience, engagement and access, including MyChart, Welcome (kiosk/arrival), scheduling, and patient communications.
We work closely with clinical, operational, and technical teams to deliver solutions that improve the patient experience, streamline workflows, and support large-scale Epic implementations and go-live events.
This is a fast-paced, collaborative environment with a strong focus on innovation, problem-solving, and delivering high-quality, patient-centered digital solutions.
Position Summary
The Senior Epic Build Analyst is responsible for building, supporting, and optimizing Epic functionality, with a focus on MyChart, Patient Access, and Welcome workflows. This role plays a key part in implementations, upgrades, and ongoing support, including troubleshooting complex issues and enhancing patient-facing digital and arrival experiences.
Preferred Skills & Qualifications
Epic Certification (Required):
MyChart
Cadence and/or Prelude
Ambulatory (nice to have)
Experience:
5+ years of Epic build experience
Strong experience with MyChart workflows, patient communications, and patient access
Technical & Functional Skills:
Experience with:
MyChart (patient portal)
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