Manager, Insurance NA

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Manager, Insurance (North America) supports and manages the Company’s US and Canada insurance policies and claims in alignment with gategroup’s global insurance strategy.

This role is responsible for supporting all insurance-related activities including risk assessment, insurance administration, insurance policy procurement, broker management, claims management, and supporting information system requirements. The Manager is also responsible for improving cost performance through the creation/enhancement of North America’s insurance processes and support of loss prevention programs."

Annual Hiring Range/Hourly Rate:

• $110,000-$115,000/Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties and Responsibilities:

Claims Management

•         Manages claims, brokers, underwriters, and third-party administrators to protect gategroup’s interests

•         Monitors progress and reports status of claims.

•         Ensures required materials are provided to underwriters and outside counsel to support business position.

•         Oversees processes and authorized expenditures on claims, including seeking approvals from senior management as required by Company policy.

•         Optimize the internal insurance and claims management tools for data gathering and reporting , ensuring data accuracy and quality.

•         Communicates with various external functions, such as insurance brokers, insurance companies, third party claim adjusters and other external partners.

•         Coordinates with internal resources to ensure alignment with company direction, policies, and procedures

 

Policy Administration & Renewal

•         Supports annual insurance policy renewals, including the coordination, collection and maintenance of all relevant company data. Reviews and provides input on insurance policy language to ensure business risks are defined and coverage represents the best mitigation opportunities.

•         Works with external parties including insurance underwriters, actuaries, brokers, third party administrators, and suppliers to achieve organizational goals including building justifiable cost forecast across all policy coverage areas.

•         Collaborate as required with various internal functions, such as global insurance, finance, operations, operational compliance, and human resources.

•         Reviews policy costs against company performance and market. Provides supporting evidence to negotiate best cost for coverage required. Assess opportunities and identify root cause of variances to improve business losses.

•         Implements strategy for cost  optimizations and continual improvement of risk management programs.

•         Works with external audit team and internal accounting for bi-annual audit of insurance forecast cost and accruals.

•         Manage intercompany recharges and develop accurate processes to track local invoicing and payment of insurance premiums.

•         Support preparation and presentation of the annual insurance budget as part of the annual budgeting process

•         Provide feedback on insurance clauses in contracts and other business matters.

Risk Management Program

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