Director, Business Transformation and AI
Cozen O'ConnorAbout the role
Cozen O'Connor is seeking a Director of Business Transformation & AI to play a central role in shaping the firm’s business operations. You will work closely with senior administrative and firm leadership to redesign how work gets done, deploy AI-enabled solutions, and help build a future-ready operating model.
This is a highly visible, high-impact enterprise role for someone who enjoys working on complex systems, designing practical solutions, and partnering with senior leaders to translate strategy into sustained operational change.
Responsibilities
Process and Workflow Design
Design and help operationalize new workflows, processes, and operating models across business operations, in partnership with business operations leaders.
Identify opportunities to simplify and modernize how work gets done, including where AI and automation can improve speed, quality, consistency, or scalability.
Apply structured problem-solving and process design approaches in complex, cross-functional environments.
AI Strategy & Deployment
Identify high-impact opportunities for AI and other advanced tooling within the firm’s business operations, particularly in high-volume and repeatable processes.
Lead pilots and full-scale rollouts of AI and other emerging technologies for business operations, with a focus on strong process design, data readiness, and change management strategies.
Assess data availability, quality, and structure as part of workflow redesign and AI-enablement efforts, and work with relevant teams to address gaps.
Collaborate closely with IT and other administrative leaders to define software business requirements, evaluate tools, and support implementation.
Cross-Functional Leadership & Execution
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