Patient Access Representative

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Job Overview

The Patient Access Representative greets, directs, checks in and registers patients; enters, updates and verifies pt. insurance information.  Schedules outside services; assembles chart forms; updates ID sheet, etc.  Secures signatures on release of information, required treatment and billing authorization and other legal documents as necessary.  Scans documents in EMR, maintains incomplete Verification Work-list in EMR.  Assists in insurance authorization process and financial counseling functions. Shriners Children's – Portland is seeking a full-time Patient Access Representative to specialize in the registration process. 

 

Schedule: Full-time,  (in-person)

Holidays: 9 observed holidays per year

Compensation range: The hired applicant's placement within the range is based on qualifications, professional experience and education.

Responsibilities

• Registration/check-in of patients for hospital and clinic appointments
• Accurately maintain patient data, insurance information, and other pertinent information
• Obtain necessary authorization forms and accurately document information in computer
• Perform insurance verification functions, for both commercial and multi-state Medicaid plans
• Assist in the management of work-lists related to referrals, denials, and authorization requirements
• Assist with financial counseling functions for Uninsured patients
• Support new patient intake and patient scheduling functions as needed
• Provide superior customer service to patients, families, visitors, and staff

Note:  This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Education

• High School Diploma/GED required
• Associate Related Field preferred

Experience

• 2 Years Patient Access, insurance verification, required
• 2 Years Computer applications, typing, general office skills, required
• 2 Years Clerical experience with the ability to coordinate, manage, and follow-up, required