HR Generalist

VP of Marketing

Role Title: VP of Marketing

Location: NYC or Chicago (hybrid – 3 days from the office)

Reports to: SVP of Revenue

Position Summary

We’re hiring an HR Generalist to run the day-to-day operations and systems behind our People function for our US based employees. The work is hands-on and execution-heavy - payroll support, benefits administration, LOA management, multi-state compliance, HRIS, reporting, and the operational mechanics that keep a growing company running.

Reporting to the VP HR, you will partner closely with our Senior HRBP lead, who focuses on employee relations, performance management, talent density, and L&D programs. While you ensure the systems and operations behind the employee experience are consistent, compliant, and scalable.

Our U.S. team has more than doubled in the past year across 18 states, and we’re building a strong, scalable People foundation to support our growing workforce. We recently migrated to Rippling and have a lot of runway ahead to optimize it.

This hybrid role is based in our Chicago office three days a week (Tuesday through Thursday) with occasional Mondays as needed.

Key Responsibilities:

• Day-to-Day People Operations

  • Maintain accurate employee data and records in the HR tech stack - process changes, audit fields, and keep the system trustworthy as the source of truth.
  • Handle the transactional ticket queue (pay questions, benefits enrollment, address and tax changes, verification requests, system access) with accuracy and quick turnaround

  Systems, Data & Rippling Maintenance

  • Work fluently across our HR stack: Rippling, HiBob, Google Workspace, Claude Enterprise, Culture Amp and Greenhouse 
  • Serve as the liaison between Rippling and our team - our in-house HRIS expert configuring, optimizing, and continuously improving the platform.
  • Drive data integrity across all HR systems through audits, clean-up, and disciplined data hygiene.
  • Build and maintain reporting and dashboards that give the People team and leadership reliable visibility into the workforce.

  Payroll, Benefits & Compliance

  • Provide payroll support, partnering with our Finance stakeholders to process end-to-end payroll.
  • Administer benefits end to end, including health plans, HSAs, 401(k) management, and COBRA, plus vendor and broker coordination. Run open enrollment and communicate and market benefits and systems updates to employees.
  • Partner with the HRBP and Payroll stakeholders to ensure Leave of Absence is handled end to end with accuracy and care. 
  • Own the multi-state compliance calendar (federal, state, and local) and keep us compliant in all states where we operate, maintaining audit-ready documentation, state-specific addenda, and required postings while surfacing risks before they become problems.

  U.S. Employment Lifecycle Operations

  • Execute pre-boarding, onboarding, and offboarding: system setup, paperwork, payroll and benefits enrollment, IT coordination, final pay, and data archival.

Qualifications & Experience

• 5 - 7 years of progressive, hands-on People Operat