Sr. Analyst - Parts Field Sales

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota’s Integrated Customer Experience Department is looking for a passionate and highly-motivated Parts Field Sales Senior Analyst.

What you’ll be doing

• Develop & execute TMNA sales growth strategies with TMNA field teams.

• Support the regions in their understanding of the opportunities to increase TMNA Net Parts Sales (Collision, Retention, Mechanical)

• Consult with assigned field management teams to ensure that all training, strategies and processes are being utilized to increase sales and market penetration

• Evaluate region and dealer performance using key performance indicators (KPI’s) and develop and implement effective solutions for growth

• Collaborate with internal stakeholders to develop targeted parts sales strategies and increase total parts sales and market share

• Assesses and recommends improvements to regional parts operations that align with TMNA goals

• Assess business opportunities in Regions/PD's and implement necessary directional changes to achieve assigned growth goals and objectives

• Analyze region wholesale market potential and execute appropriate strategy to grow sales and profits

• Participate in the development of national strategies and loyalty programs to grow TMNA parts sales and dealer loyalty.

• Raise the region team understanding of the opportunities for growth in the Collision, Retention, and Mechanical Parts market through activities focusing on training, education and process improvement

• Coordinate vendor support to help regions and dealers leverage available support tools to realize maximum gains

• Determining best channel with Independent Repair Facilities (IRFs) to communicate the benefits and program support provided through our Wholesale, Mechanical and Collision activities

• Field engagement and support in the Wholesale side of the business

• Provide valuable market intelligence to Pricing and Product Development business units

• Coordinate supplier support resources (e.g. DENSO "Feet on the Street”, OEC/OPS, Infomedia, CCC Promote, BI Worldwide)

What you bring

• Bachelor’s Degree in Business, Operations Management, Marketing, Sales or relevant degree, or equivalent work experience

• Understanding of the automotive industry including dealer operations, Parts & Service operations and wholesale parts business

• In-dealership contact or related experience with strong communication, teamwork and organizational abilities

• Proven ability to coordinate vendor activities and adapt efforts to meet current market needs

• Experience in Toyota retail or field organization or related experience

• Microsoft Office experience including Outlook, Excel, Word & PowerPoint

• Ability to travel up to 50% of the time

Added bonus if you have

• Toyota Retail dealership or OEM parts sales experience preferred

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career, as well as tuition reimbursement

• Team Member Vehicle Purchase Discount

• Toyota Team Member Lease Vehicle Program (if applicable)

• Comprehensive health care and wellness plans for your entire family

• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

• Paid holidays and paid time off

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