Sr. Mortgage Loan Officer

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees.  Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Sr. Mortgage Loan Officer

ACCOUNTABILITY STATEMENT

The incumbent’s primary function and responsibility is developing relationships through business development activities with Realtors, Builders and Centers of Influence in an effort to 100% self-source and originate residential first mortgage and equity loans. The incumbent ensures that members receive exemplary service and a quality mortgage loan origination process in accordance with VyStar mortgage lending policies, practices, and procedures. The incumbent counsel’s members and obtains the information needed to evaluate credit applications and submit loans to underwriting in accordance with credit policy and service level agreements.

ESSENTIAL FUNCTIONS

• The incumbent must have current active relationships (Realtors, COI’s, Builders, Etc.) to support 100% self-sourced production.  Incumbents selected for this position will not have access to leads, internal referrals or be promoted on our VyStar Website.

• Solicits and originates residential mortgage loans from various sources and produces high quality loans which are compliant and provide excellent member service.

• Interviews applicants to develop information concerning their financial needs, preferences, and earnings to assist in determining whether the loan will be an acceptable credit risk. 

• Responsible for the overview of loan programs, negotiating of terms, and taking quality applications. 

• Enters applicable information and data into the point-of-sale origination software for a complete loan application.

• Analyzes member information to present the best mortgage loan options based on member’s needs, to ensure compliance and maximum member satisfaction.

• Presents recommendations for producing loans and exercise some independent judgment, while developing understanding of functional area, policies, procedures, compliance requirements, and generating loans.

• Discusses application with member, counsels and answers member questions concerning mortgage loan programs. Requests any additional information required to complete the loan application, prior to submission to underwriting.

• Maintains communication with the processor regarding progress of each mortgage loan file and communicates status and information to member.

• Acts as main point of contact for information and guidance for member. Documents communication with the member and/or other interested parties in the loan transaction in the mortgage origination software application.

• Assists the assigned mortgage loan processor and closer to obtain documentation to ensure a smooth mortgage loan process.  Proactively communicates status of loan throughout the loan process.

• Makes a concerted effort to attend the mortgage loan closing with the member. 

• Reviews monthly production reports with the Mortgage Sales Leadership to ensure goals are being met.

• Cross sells other credit union services. 

• Responsible for understanding mortgage department goals as well as Credit Union goals and pro-actively works toward attainment of those goals.

• Identify and make recommendations to department Mortgage Origination Management regarding process improvements, quality service and increased efficiencies within the department.

• Partner all of Real Estate Lending to promote and achieve the highest level of member service.

• Pipeline Management: Prioritize and manage files among new submissions, documents, and funding.

• Maintain SLA’s in accordance with Mortgage Loan Sales Standards and Expectations.

• Attends calibration calls, when needed.

• Proactive in researching general scenarios and guidelines to stay up to date.

• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expe