Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

The Payments and Tax Programs team is hiring a Senior Program Manager to take on a leadership role in managing various programs across the Payments and Tax Unit (PTU). As a Senior Program Manager, you will be responsible for helping to lead the overall strategy and direction of PTU. This will include working closely with the team to identify areas for improvement and growth, as well as developing and implementing plans to drive progress and achieve success. You will ensure that all projects are delivered on time and to the highest quality standard by cultivating a culture of collaboration and excellence.

This is a great opportunity for someone who is excited about making a meaningful impact on a brand-new team. You will have a direct impact in building and shaping the Program Management function in PTU and will help ensure that our payment and tax programs are reliable, efficient, and effective.

Your Success Profile

What You Will Work On

• Define the vision and strategy for PTU programs and initiatives alongside the PTU leadership team and your direct working teams
• Create outcome-driven roadmaps, OKRs, detailed project timelines and make adjustments as needed, setting clear expectations for the program
• Organize, lead, and participate in department-wide planning and collaboration activities through a set of standardized tools and workflows
• Lead regular check-ins with project working groups and help keep critical deliverables on track
• Establish new ways to streamline internal processes and lead change management efforts to drive adoption (anticipate how other teams might be impacted and facilitate scoping and process-design with them)
• Identify, communicate, and mitigate potential risks to the success of projects you lead
• Lead resolution efforts for issues that may arise and follow through until they’re completed
• Perform other related duties as assigned

How You Will Do Your Work

As a Senior Program Manager, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:

• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Business insight - applying knowledge of business and the marketplace to advance the organization’s goals.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to